Senior Technical Support Associate Secret clearance requiredDulles, VA – onsite Responsibilities include: Apply current technologies to the design, development, evaluation and integration of computer information systems and networks to maintain system security Travelling to support hardware deployments up to 40 percent of the time Coordinate with multiple key stakeholders to facilitate the deployment and installation of server hardware across the United States Collaborate with cross-functional teams to ensure seamless integration of servers into existing infrastructure Involved in a wide range of issues including secure architectures, network security, information security and privacy Responsible for ensuring the protection of client data against unauthorized disclosure, accidental or intentional loss of data, or unauthorized modification Providing status of work in progress, material availability, and potential delivery problems to ensure that personnel, equipment, materials and services are provided as needed Contribute to continuous improvement efforts by suggesting enhancements to deployment processes and methodologiesRequired Skills: Experience and/or familiarity with one or more of the following: Red Hat Enterprise Linux, Microsoft Windows, KVM, SharePoint, Citrix, COTS Security Devices Experience installing, maintaining, and configuring operating systems, applications, and systems Experience and/or familiarity with the following network protection devices: Firewalls, intrusion detection and prevention systems (IDS/IPS), log analysis, malware analysis, network traffic flow and packet analysis Knowledge and understanding of operating systems, networks and services Manage changes to systems and assesses the security impact of those changes Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, firewalls, taps Ability to work independently on a multitude of assigned tasks Excellent interpersonal and communication skills (written and verbal) Strong team player Proficiency with MS Office Applications Must be able to work collaboratively across agencies and physical locationsAdditional Job Requirements: Must have an active Secret clearance Must be able to obtain DHS program suitability prior to starting employment Must have the ability to lift at least 70 pounds repeatedly Must be able to travel within the United States, Territories & Possessions, as requiredDesired Certifications: Red Hat Certified System Administrator (RHCSA) CompTIA Certifications (A+, Net+, Sec+) Information Technology Infrastructure Library (ITIL)Required Education: High School diploma or equivalent is required Four (4) or more years of technical support experience requiredSystem One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Full-time