Vacancy expired!
This position is 100% remote. However, it must be local to commute to Quantico, VA, for meetings as needed. PRISM seeks a ServiceNow Developer supports the development and configuration of ServiceNow in a variety of areas including, but not limited to, Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs. You will Identify, create, and execute test cases for ServiceNow and other software platforms, including creating ServiceNow Automated Test Framework functionality. In addition, you will collaborate with team members to define, analyze, understand, and document business and technical requirements and design and develop/configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies.Other Duties:
- Linux experience, including deployment of ServiceNow on Linux and knowledge of Oracle Database
- Perform ServiceNow version upgrades.
- Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
- Lead (and organize) projects to drive the design, creation, testing, and delivery of technical functionality.
- Create technical architecture, design, and user guide documentation.
- Support business growth and proposal teams by writing proposal sections, providing guidance, and creating cost and effort estimates.
- Author, reviewed, and led the creation of white papers and contract artifacts.
- Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
- Maintain current ServiceNow/industry certifications while obtaining additional certifications.
- Lead, author, and contribute to IT-related, technical processes reviews, postmortems, and continual process improvement.
- Create estimations on the effort required to produce ServiceNow functionality
- BS or equivalent Computer Science or IT-related degree
- 8+ years of relevant IT experience
- 5+ years of experience working with ITSM/ITOM/HR/ITBM/SecOps solutions (any or all) in an enterprise environment
- 5+ years of ServiceNow development/implementation/administrative experience, including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML)
- Linux experience, including deployment of ServiceNow on Linux and knowledge of Oracle Database
- Full stack/back-end development experience
- ServiceNow Certified System Administrator credential
- Active DoD Secret Clearance
- CompTIA Security+CE