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- Ensure system availability and performance of SharePoint and Dynamics CRM 2019 development, test, pre-production and production environments
- Incident and problem tickets management for SharePoint and Dynamics CRM 2019 environments. Ensure incidents and problems from all users are resolved quickly, completely and to the satisfaction of the customer
- Manage backups for SharePoint and Dynamics CRM 2019 environments
- Maintain platform infrastructure in accordance with Microsoft recommended best practices
- Adhere to established infrastructure standards, policies, best practices and procedures related to the support and operations of our SharePoint and Dynamics CRM environment
- Assist with windows and network administration activities as necessary
- Provide expertise in moving infrastructure from on premises to the cloud environment
- DoD Secret Clearance
- Security+ or equivalent certification to allow DoD Level II access
- Five or more years of experience as Engineer/administrator with experience installing, configuring, patching, and maintaining complex farms. Specific SharePoint knowledge is helpful. Candidates need to have the willing ness to learn.
- Good understanding of Windows Server OS, SQL Server, Active Directory and Firewalls
- Office365 / SharePoint online / OneDrive for Business
- IIS, dot NET, network load balancing and supporting web technologies
- Ability to plan and execute SharePoint and CRM upgrades including content migration
- Ability to plan and execute sys-admin related projects, such as patching, upgrades, backup and recovery
- Experience supporting end users and development teams, including troubleshooting and rectifying production issues, supporting deployment processes, and monitoring server performance
- Understanding of the SharePoint Framework and Full Trust development models
- Configuration management support experience including promotion of binaries from development environment to test environment to staging environment and production
- Good communication skills and ability to write detailed documentation
- SharePoint content migration experience
- Experience supporting services including Active Directory, DNS, GPO’s, PKI, SCOM, etc.
- Experience using AvePoint Docave backup and RBS solutions
- Experience writing PowerShell scripts to automate various administration and deployment tasks
- PowerShell scripting skills to automate build, configuration and monitoring of the SharePoint ecosystem