We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We’re looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector’s biggest technical challenges.What you get to do in this role:· Oversee the design of AI-native systems ensuring technical excellence and business relevance· Interact with customers and prospects to understand their business needs and desired experience· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments· Strong alignment with product management and engineering teams on roadmap and field feedback· Provide mentoring and training to peers and other colleagues in the organization· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online· Scope and deliver Proof of Concept/Proof of Value engagements with prospects· Stay current on product developments/releases· Support Marketing events – user conferences, trade shows, webinars etc· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc· Work with a matrix of sales and solution consulting peers to solve the Federal government’s hardest problems, including AE’s, SC’s, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value