Solution Engineer

The Modern Work Solution Engineer (SE) will have 10 years of work experience with 5 years in presales. The SE is responsible for pre-sales engineering focused on standardizing and securing the end user experience regardless of physical location primarily through the adoption of Software as a Service collaboration technologies. SE activities including: 1) identifying customer’s business problems, desired outcomes and/or mission challenges and proposing solutions to those with technology, 2) engaging as the primary client resource on complex sales engagements and 3) achieving and maintaining OEM certifications in their area of expertise. Although Modern Work SE’s primarily focus on Microsoft solutions and programs, they are expected to have a broad understanding of alternative solutions and the company’s capabilities across multiple technologies and architectures including how to align them to customer requirements.  SE’s function is both technical and business focused.  As necessary, the SE engages with one or more Design Architects across multiple client engagements to support their solutioning activities spanning the required technology or architecture expertise.  SE’s work jointly with the sales team leading the activities and conversations to determine how technology can optimize clients’ current, as well as create a roadmap to support customers evolving business requirements.  The SE provides technical sales input to internal company initiatives including idea submission for new and improved services and offers based on Company capabilities. During offer development the SE provides technical input and participates in activities associated with the definition, ideation, and invention of offers. Additionally, the SE participates in the recruiting and technical interview process.Primary Position Tasks:

Makes decisions and recommendations that are conclusive and have a far-reaching impact.

Provide sales technical support to develop Microsoft 365 and Azure related solutions

Serve as the technical point of contact and technical sales lead for the customer. Validates that proposal, SOW, BOM, LOE, etc. align with customer stated outcomes.

Keeps up to date on relevant vendors, solutions, products, and competition.

Strong understanding of Microsoft licensing and requirements for Microsoft SaaS, PaaS, IaaS solutions as well as on-premises environments

Develop and deliver presentations and demos to client leadership teams

Provide technical support for proposals writing, RFI and RFP responses

Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

Bachelor’s degree or 6 years of overall experience

2 years of presales engineer experience

Strong written and verbal communication skills

Must be a U.S. citizen and qualify to obtain a Secret Clearance

Active and verified associate level Microsoft certification

Preferred Education/Certification/Experience:

Active and verified Microsoft 365 Enterprise Administrator Expert certification

Good understanding of Modern Work adjacent technologies such as networking, end user compute, and cloud

Modern security experience(Zero Trust, SASE, CASB, Information Protection, etc.)

Knowledge, Skills , and Abilities:

Demonstrates a high degree of creativity, foresight and mature judgment in planning, organizing and guiding extensive programs and activities of major consequence.

Develop additional technical and professional skills through career-track curriculum and self-learning experiences.

Understands business problems for customer base and is able to translate them into technical requirements. 

Understands and articulates respective Architecture discipline and provides technical services in the form of design, assessment and analysis.

Highly collaborative and able to drive to consensus, multiple competing ideas and solutions based on customer objectives.

Essential Elements (Mental; Physical; Equipment used):This is a remote role in the Mid-Atlantic area with minimal travel to local clientele.This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.#DCERed River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).EOE M/F/DISABLED/VetRed River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?

We work with purpose, looking to disrupt the status quo in meaningful ways.

We act with integrity, showing respect for all and demonstrating our commitment to ethics

We value collaboration and work as a team to accomplish goals

We elevate creativity, and support curiosity to re-imagine the use of technology

We have a strong work ethic, and seek continuous improvement in all we do

We embrace philanthropy, working together to drive positive change and lasting impact within communities around us