DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Global Procurement Technology (GPT) is seeking an experienced Sr. Product Manager (Technical) to envision, define and deliver Amazon's complex end-to-end Indirect Supply Chain technology solutions. This role will be responsible for partnering with internal business leaders and users to identify the most impactful business needs where technology solutions can deliver worldwide customer value to make Amazon's source-to-pay process even more efficient. Partnering with internal customers, cross-organizational technology teams and third party software vendors to identify, recommend and plan best in class business solutions, the successful candidate will bring clarity to ambiguous problems while collaborating with Program Managers and Engineers to plan and deliver impactful technology solutions. Developing 1-3 year strategies and product roadmaps, decomposing releases into prioritized feature-sets, identifying adoption metrics and tracking KPIs, analyzing and recommending best-fit solutions across internal and external software offerings and identifying opportunities to integrate systems into a cohesive user experience ecosystem, the GPT Sr. PM-T has the opportunity to drive innovation and measurable business results on a global scale.Given the breadth of the solutions we develop and integrate, this role will require coordination across internal and cross-divisional Amazon teams as well as third party vendors. You’ll work with customers, partners, and business stakeholders to align prioritized features with engineering solutions that deliver the most value and customer satisfaction. You will partner with business Directors and VP's as well as GPT Program Management and Engineering teams to define new capabilities and solutions through expertly crafted narratives, business requirements, market analysis, recommendations, and prioritized road maps, while driving clarity for business partners and engineers alike.Successful applicants will have experience aligning to measurable business goals (KPIs), developing product strategies, forming business sponsor and governance groups and user focus groups, creating product road maps, detailing functional requirements, crafting solution recommendations, facilitating business and technical meetings, partnering with resources outside of the team to get things done, making priority trade-off decisions, managing customer expectations, generating product buzz and communicating to a large number of stakeholders.The role is expected to communicate effectively to all levels within the company, both in writing and in meetings. The ideal candidate will have technical expertise, including a working understanding of systems design using common cloud technologies, able to actively participate in review discussions about engineering architecture and design, able to independently resolve integration challenges with other teams, and review UML, ERD and related technical diagrams and documents.The candidate will have experience managing complex products that span multiple projects and programs across multiple engineering and stakeholder groups. The successful candidate will thrive in a fast paced environment, deals well with ambiguity, develops and builds clarity, and is willing to roll up their sleeves to dig into any initiative or business problem. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short sighted decisions while making trade-off decisions to optimize time-to-market. We are looking for a proven ability to work closely with the engineering team, and someone who is excited to take on new, ambiguous product domains that rely on the candidate's ability to generate clarity, solutions and a path to successful outcomes.TRAVEL REQUIREMENT: 25-40%Key job responsibilities
Support various business groups within the Global Procurement Organization, converting requests into value-justified initiatives, well-researched solution recommendations, product charters and roadmaps, a pipeline of feature-sets and deliverables to deliver value to multinational business teams.
Partner with business sponsors and stakeholders to identify clear and measurable path to improve Amazon's Source-to-pay process by reducing the risks to the supply chain process through technology improvements.
Apply a structured change management approach to roadmap changes and new product opportunities to effectively meet customer needs and maintain transparency.
Operate as a single-threaded-leader of the products within the PM-T's portfolio, taking responsibility for creatively delivering results through partnerships, vision and product leadership.
KEY PERFORMANCE INDICATORS:
Earn the trust of key stakeholders both inside and outside of the department
Manage intake requests for features and projects, assisting requestors to value-justify their product and feature proposals
Become a subject matter expert for business processes and relevant technology systems within the assigned business domains and associated programs.
Champion standards and process improvements (both for business stakeholders and for Engineering and Program Management teams)
Create and manage measurements that track adoption and utilization of products and features, using KPI's to measure and drive successful goal completion and inform product road map pivot decisions
Speak the language of business; speak the language of engineering; think the language of product management
Basic Qualifications
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Bachelor's degree
Preferred Qualifications
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Full-time