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DescriptionJob summaryCome join a security team who focuses on ease of use and delighting our customers to build security services, used across all of Amazon, that secure our internal systems and networks.At Amazon Web Services (AWS), Security is our highest priority. Our team is responsible for inventing, scaling, and operating the foundational security services used across Amazon to secure our systems, processes, and data. We build authentication, authorization, and enforcement services that are used across our diverse internal teams as they build and deliver services for our customers. We support all of Amazon.com and AWS with our services, and need solution-oriented thinkers who are passionate about solving problems at scale, thinking through edge cases, and iterating quickly to delight our customers.What is the role?Foundational Security Services is looking for a business operations lead. In this role you will be responsible for the business operations of the organization, covering multiple teams, projects, and goals. You will be responsible for stakeholder and risk management, business rhythms, communication processes, and coordinating updates to Sr leadership on key programs and projects. You will work with managers and engineers across the org to define goals, track progress, and set priorities. In this role you will create, organize, and optimize business rhythms, including: financial planning/control, headcount management and allocation, weekly operational excellence reviews, team/employee engagement, critical program tracking/updates, cross-team initiatives, and executive action item management.Are you a good fit for our team?You’ll love this team if you are passionate about security, and curious how we design security into the cloud and Amazon infrastructure from the minute a server hits our data center through how we securely administer and operate services. At Amazon, we are looking for team members who know how to think through a problem, be creative, and who think outside the box in ways that benefit our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – it is part of our company DNA. We are looking for people who bring diverse perspectives, ask a lot of questions, and challenge the status quo. We are a team of out-of-the-box thinkers, who iterate quickly, and think deeply about how to build secure systems that are easy to use.Team CultureWe work across the company on services that are always-on; the company depends on us. To perform our best, we value work/life harmony, flexible schedules, and unscheduled time to brain storm. We support key company goals and services that have Sr. leadership visibility, so clear communication and prioritization is critical. Our challenges and goals are ambitious, often ambiguous, and we sometimes try things that don’t work. We embrace the learnings from failure and iterate quickly. Almost all of our team works from home these days, but typically we are together in the office collaborating around a whiteboard, and planning over a coffee.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a well-rounded professional and enable them to take on more complex tasks in the futureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Looking forward to talking with you about how we value your skills at AWS!About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS· 5+ years of experience in program or project management· Experience using data and metrics to drive improvements· Experience owning program strategy, end to end delivery, and communicating results to senior leadership· 3+ year experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules· 3+ years of program management experience· 1+ years of experience with engagement and working with security, risk, or compliance stakeholdersPREFERRED QUALIFICATIONS· Experience driving security relevant programs across large diverse organizations· Experience handling multiple competing priorities in a fast-paced environment and having a consistent track record of delivery· Experience handling business escalations with a data-driven approach to build trust with senior management and development community· Excellent leadership, teamwork and collaboration skills· Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences· Be proactive in removing roadblocks and paving the way for innovation· Results oriented, high energy, and self-motivated· Experience in analyzing large data sets· Experience generating automated metrics to measure service and program effectiveness and consistencyMeets/exceeds Amazon’s leadership principles requirements for this role Meets/exceeds Amazon’s functional/technical depth and complexity for this roleAmazon is committed to a diverse and inclusive workforce. Amazon is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Full-time