Technical Program Manager (Fraud Analytics)

23 Apr 2024

Vacancy expired!

YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about.

What's Important to You Is Important to UsWe're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.

Don't take our word for it.

• Military Times 2022 Best for Vets Employers• Yello and WayUp Top 100 Internship Programs• Forbes® 2022 The Best Employers for New Grads• Fortune Best Workplaces for Women• Fortune 100 Best Companies to Work For®• Fortune Best Place to Work for Financial and Insurance Services• Computerworld® Best Places to Work in IT• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

Basic Purpose Represent Fraud Analytics and the business' interest as the product lead of our mitigation system. Drive strategic objectives by overseeing business units' delivery of large, complex technology driven programs as it relates to fraud prevention and mitigation. These large-scale efforts may comprise parallel projects and cover software development, IT infrastructure systems installation, business process engineering, vendor coordination, and functional capabilities. The ideal candidate has working knowledge of fraud mitigation techniques. They also must be able to deploy active change management techniques in an evolving landscaping, ensures effective coordination and management of project and system activities within the team to include project design, testing, evaluation plans, timelines, and operational planning in support of key strategic initiatives.

Responsibilities

• Provide overall leadership to large strategic projects or programs Significant• Ensure effective management of projects from inception through implementation• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards• Proactively work with internal clients and other business areas to create project plans with clear objectives, detailed tasks, accountabilities, timelines, and estimated budgets/corporate• Assist with strategy development by providing assessments of project performance, skills requirements/needs and client needs• Provide forward thinking technical expertise in current and emerging technologies, trends and practices• Plan, develop and implement standards, communications, programs and services according to best practices• Forecast initiatives to project strategic plan goals and assess current performance• Lead large, advanced multidisciplinary projects & initiatives of considerable business risk & impact in accordance with Navy Federal's PPM standards• Review project deliverables for quality, accuracy and compliance with Navy Federal policies and procedures• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints• Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements• Select and manage vendors and contracts including contract development, monitoring and issue resolution; oversee contract quality assurance, budget and cost mechanisms• Develop critical relationships with key technical/non-technical stakeholders to gain concurrence, input, execution and change management decisions• Direct discovery and analysis of existing processes and key controls, and identifies future internal control trends or new standards• Identify and resolve operational and performance gaps and obstacles; implement changes and improvements• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines• Act as the primary business point of contact for our fraud mitigation system • Implement and drive solutions in relation to new fraud behaviors • Oversee both front end and back-end functionality, updates, and troubleshooting for the fraud mitigation system • Provide rapid response to any issues with our fraud mitigation system• Performs other duties as assigned

Qualifications

• Master's Degree in Business Administration or the equivalent combination of training, education, and experience• Extensive experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members• Expertise within specialization to highly complex assignments through extensive experience of industry and subject area providing recommendations to business practices/processes and related technologies• Expert skill in building strategic and execution-focused plans and alliances with partner leadership• Significant experience in working effectively with diverse internal and external contacts• Extensive experience leading, guiding and coaching professional staff• Extensive experience in client/vendor management to achieve strategic/tactical goals and implementation• Extensive experience in vendor risk management and oversight• Advanced skill in extensive information systems analysis and research• Expert verbal and written communication skills• Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships• Expert skill resolving conflicting requests and meeting changing requirements• Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation• Expert knowledge of project lifecycles and management methodologies• Significant experience in IT resource allocation and management

Desired

• Navy Federal Project Portfolio Management (PPM) knowledge• PPM Certification or the equivalent experience

Hours: Monday - Friday, 8:00AM - 4:30PM | Hours may vary due to business need

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $98,500 - $168,400 annually

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Posting End Date: 4/28/2023

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

#LI-Hybrid

Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • ID: #49764382
  • State: Virginia Winchester 22601 Winchester USA
  • City: Winchester
  • Salary: $98,500 - $168,400
  • Job type: Permanent
  • Showed: 2023-04-23
  • Deadline: 2023-06-21
  • Category: Security