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- Partner with business and technology product stakeholders to understand business requirements, define success criteria for products, and align features to the product roadmap and strategic initiatives
- Elicit, analyze, and document functional and non-functional system requirements conforming to established standards leveraging effective requirements analysis techniques including requirements workshops, stakeholder interviews, use cases, scenarios, story boards, surveys, data analysis, competitive research, etc.
- Present requirements using alternative views including analysis models, prototypes, or scenarios to facilitate communication of requirements with stakeholders
- Continuous refinement and prioritization of product backlogs consisting of Epics, Features, Stories, Non-Functional Requirements, and Defects organized on the product board
- Organize product backlog items into sprints based on prioritization and alignment to the product roadmap
- Collaborate with third-party vendors to understand system features and capabilities
- Participate in third-party vendor evaluation and selection (e.g. RFP)
- 8+ years as a Business Systems Analyst, Technical Systems Analyst, Requirements Analyst, or other related role
- Ability to transform complex business requirements into technology solutions leveraging research, analytical, and problem-solving skills with little direction
- Experience in the implementation, migration, and upgrade of core infrastructure, systems, platforms, and applications
- Experience in the implementation of systems and applications on cloud platforms (e.g. MS Azure) including legacy on-prem to cloud migrations
- Experience with application development platforms including low-code and no-code platforms (e.g. Pega, PowerApps, Adobe Experience, Salesforce, MS Dynamics, Java, etc.)
- Experience in technology currency, technology improvement, and technology remediation practices
- Ability to perform detailed technology assessments
- Advanced skill in data querying, data analysis, and data mapping
- Advanced knowledge of Agile frameworks and practices (e.g. Scrum, Kanban, SAFe)
- Advanced knowledge of the System Development Life Cycle
- Advanced skill in use of MS Office tools including Excel for data analysis/visualization and Visio for producing diagrams (e.g. process flow, context diagram, etc.)
- Advanced skill is use of Business Process Model and Notation (BPMN 2.0)
- Effective verbal, written, and interpersonal communication skills with ability to present complex technical information to non-technical audiences
- Effective organizational, planning, and time management skills
- Experience working with all levels of staff, management, stakeholders, vendors, etc.
- Experience developing and delivering effective presentations
- Effective relationship building, negotiation, and facilitation skills
- Ability to exercise initiative and good judgement to make sound decisions
- Ability to work both independently and in cross-functional, multi-dimensional teams
- Familiarity skill in IBML Content Manager and IBML On Demand Content Manager
- Familiarity with Records Management Systems
- Experience working in the Financial Services industry with a working knowledge of industry standards and practices
- Experience with Microsoft Azure DevOps
- Project Management Professional (PMP), Certified Scrum Master (CSM), Scaled Agile Framework (SAFe)