UC Engineer

25 Mar 2024

Vacancy expired!

Our client, a large professional services firm, is looking to hire a UC Expert Consultant for a 6-month contract. The consultant can be based in either Norfolk, VA or Miami, FL, and will working on a hybrid schedule of onsite and remote supporting a international logistics company.

The consultant will be joining the customer’s global IT team to assist in existing ToIP/Visio evolution and transformation projects. The consultant will be providing support to technical service requests for configuration modification and expertise requests management. The consultant will also provide Level 3 support. Visio experience will be required as the resource will be responsible for interpreting, creating, and maintaining Visio diagrams for the network.

The UC Expert will be working to replace local telephony access with regional telephony hub. They will be tasked with creating a new device policy and replacing hardphone with softphones and meeting rooms video-conferencing.

Required Skills:
  • 5+ years’ experience in UC production and operations
  • Strong experience with ToIP
  • Visio experience will be required as the resource will be responsible for interpreting, creating, and maintaining Visio diagrams for the network.
  • Experience with video conference and specifically MS Teams
  • Direct routing and SIP experience
  • Network technical skills required
  • Experience with Cisco Call Manager, Call Manager Express, Unity Connection
  • Understanding of building blocks of the information system, application layers, servers, virtualization, Cloud
Desired Skills:
  • Contact Center: Nice CXone, Cisco Unified Contact Center Express, Finesse
  • Videoconferencing: CVI (Bluejeans, PexIP),
  • Palo Alto, Checkpoint, Fortinet
  • User Proxy and Remote Access: Zscaler ZIA and ZPA

  • ID: #49541717
  • State: Virginia Hampton roads 23501 Hampton roads USA
  • City: Hampton roads
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-03-25
  • Deadline: 2023-05-20
  • Category: Et cetera