UC Operations Engineer

01 Jul 2024

Vacancy expired!

Responsibilities:

Work as part of UC Team to maintain enterprise Cisco voice, video, presence systems

Understand the codecs, protocols of Cisco technologies and implement gateways

Host and administrate active video conference bridges

Provision VoIP and VTC endpoints

Interface with customers for bridge scheduling and tier II support

Support IP communication networks in operations

Qualifications and Requirements:

Active Secret Security Clearance

DOD 8570 Compliant Security+

5+ years' experience supporting Cisco UC and Collaboration Product Suite

Experience in Voice and Video including: Customer Support, Maintenance, Deployment, troubleshooting.

Experience with Direct end-user support

Ability to prioritize

Experience with any of the following: Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, Cisco Meeting Server (CMS) CUCM IM and Presence Services, Cisco Unified Attendant, Cisco Emergency Responder, Cisco Prime, Cisco Telepresence Management (TMS)

Excellent testing and troubleshooting skills

Working knowledge of Enterprise networking principles (TCP/IP and OSI Models)

Demonstrate strong verbal and written communication

Participates in special projects as required

  • ID: #43733880
  • State: Virginia Hampton roads 23518 Hampton roads USA
  • City: Hampton roads
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-07-01
  • Deadline: 2022-08-30
  • Category: Et cetera