VDOT Data Collection Specialist

VDOT Data Collection Specialist (for Litigation and FOIA Requests) NA NA/hr. local candidates strongly preferred candidate will need to be onsite when needed possibly 1-2 days/wk, NO exceptions candidates must be eligible to be hired directly by the agency WITHOUT sponsorship. Data Collection Specialist (for Litigation and FOIA Requests) VDOT has an immediate opening for a Data Collection specialist. The successful candidate should have the following experience: Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skilled in the use of email clients (Gmail/Outlook/Webmail). Skill in troubleshooting tools for hardware and software issues, managing and administering desktops and wireless devices. The ability to communicate effectively verbally and in writing with individuals and groups of all technical levels is essential to this role. Experience with request tracking and reporting tools is helpful. Strong Customer Service skills that include a "customer first" attitude. Position is responsible for agency-specific support throughout the state of Virginia. Required/Preferred Skillset: Perform data collections from various network locations for records hold requests Monitor processes to maintain/ensure accuracy Ability to troubleshoot machine and network performance issues related to connectivity, access, security and etc. for purposes of data collections and transfers Ability to work independently while taking the lead on multiple complex projects. Must display initiative, ability to work independently and with others while exercising extensive independent judgment. Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions. Strong organizational skills, ability to prioritize competing high visibility projects Good interpersonal skills (job requires daily interaction with customers to complete time sensitive data collections) Willingness to take ownership of processes, evaluate and offer efficiency gains when available Professional Experience: Strong organizational and interpersonal skills. Logical, clear and concise written and verbal communication skills. Ability to work seamlessly within a team as well as manage individual tasks. Ability to react quickly to a fast paced, rapidly changing environment Rely on experience and judgment to plan and accomplish goals. Independently perform a variety of complicated tasks. Work with a team of internal and external customers. Communicate clearly and effectively, both speaking and in writing. Review & refine existing processes to better align with agency/group priorities. Review the existing procedures and propose, execute, and/or direct necessary changes. Be able to work from-home and still provide expected level of support. Be available to support extended hours as needed to complete time sensitive projects Required/Desired Skills Skill Required /Desired Amount of Experience Required Years of Experience Consultant Last Used Perform data collections from various network locations for records hold requests Required 5 Ability to work independently while taking the lead on multiple complex projects. Required 5 Monitor processes to maintain/ensure accuracy Required 5 Ability to troubleshoot machine and network performance issues related to connectivity,access,security,etc. for purposes of data collections/transfer Required 5 Strong organizational skills, ability to prioritize competing high visibility projects Required 5 Strong interpersonal skills (job requires daily interaction with customers to complete time sensitive data collections) Required 5 Must display initiative, ability to work independently & with others while exercising extensive independent judgment. Required 5 Willingness to take ownership of processes, evaluate and offer efficiency gains when available Required 5 Logical, clear and concise written and verbal communication skills. Required 5 Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions Required 5 Ability to work seamlessly within a team as well as manage individual tasks. Required 5 Review & refine existing processes to better align with agency/group priorities Required 5 Be able to work from-home and still provide expected level of support when approved for telework Required 2 Other team duties as assigned Required 2 Questions No. Question Answer Question1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? Question2 Please list candidate's email address. Question3 Does candidate have work experience in data collection? If so, this should be clearly evident from the information on the resume. Question4 Is candidate eligible to be hired directly by the Commonwealth WITHOUT sponsorship? This is required, NO exceptions. If you do not understand this question, please email me directly. Question5 Does your candidate agree to work onsite at VDOT in Richmond, VA when needed (to be determined by mgr), possibly 1-2 days/wk? Question6 How soon after offer can your candidate start?