Vice President of Operations/Chief Operating Officer - Charleston, WV

Goodwill Industries of Kanawha Valley, Inc., is seeking a dynamic, visionary, and mission-driven Vice President of Operations/Chief Operating Officer to lead our Donated Goods Retail (DGR) and Business Services Divisions and help drive our organization into the future.    The VP of Operations/COO will plan, direct, coordinate, and oversee operations activities within the organization, ensuring the development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. Key Responsibilities:Establish, implement, and communicate the strategic direction of the organization’s Operations Division.Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.Work in partnership with other divisions and departments to carry out the organization’s goals and objectives.Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.Ensure that departmental decisions and project plans, such as those regarding staffing, development, organization, material efficiency, hardware acquisitions, and facilities, are in line with the organization’s business plan and vision.Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.Review and approve cost-control reports, cost estimates, and staffing requirements for projects.Establish and administer the departmental budgets.Presents periodic performance reports and metrics to the President/CEO and other leadership.Maintain knowledge of emerging technologies and trends in operations management.Identify training needs and ensure proper training is developed and provided.Interact with members of the Board of Directors and of Board Committees as assigned.Participate in professional development and networking conferences and events.Other duties as assigned.