Administrative Support III

22 Jun 2024

Vacancy expired!

Job Description

Job Title Administrative Support III

Building Location Seattle WA Fully remote

Duration (Months) 11 months P

otential Contract To Hire

Remote Possibility Remote - PST candidates only

Job Description
  • Performs a variety of administrative functions. Schedules events, gives information to team members, and takes meeting notes. Generates reports, handles multiple project schedules and status.
  • Requires a bachelor's degree (any degree) with at least 2 years of experience in the field or in a related area.
  • Familiar with project management and process improvement procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
  • Proficient knowledge and interest of American Football and Soccer is required. MS office and equivalent platforms (example: Quip)
  • Project management experience required.
  • Support onboarding X-ray live events on Prime video - verifying information of data. Make sure team information is accurate for example.
  • X-ray- provides additional content to customer on prime video. Example: can look up actors in the movie and other content related to what they are watching.
  • X-ray live (candidate will be supporting): sports content. Thursday night football for example. Includes Stats, replay, lineups, trivia, shopping during game in Prime Video.
  • During the game, will have to work with real time data to put in X-ray live like replays. Detecting issues and preparing for events (games).
  • Administrative with schedules, setting up meetings, MS office skills needed.

Day to day responsibilities include:
  • Manage the lifecycle of questions pre and during event for gamification
  • Verify static information ahead of each event, i.e. player headshots, player bios, team info, team colors, shopping ASINs, etc.
  • Monitor and mitigate static and dynamic content quality during live events
  • Manage event schedules and meeting invites for events, which includes coordinating staff coverage across internal and external teams
  • Set up Runbooks, including the consolidation of event metadata details
  • Set up access across internal and external teams, including allow listing and spoofing
  • Assist in setting up test plans across all stakeholders
  • Collect metrics and data on open issues and send out post event reports
  • Assist in building SOPs and other documentation to help us scale
  • Assist training operators for live event operations
  • Provide backup support and eliminate risk of single point of failure for Live Ops

Can you tell me more about the culture of your team?
  • Small team, work with manager closely.
  • Passionate and innovative.
  • Remote team, very communicative.
  • Flexible work life balance

Tell me a little more about why this position is open? What is the impact to you and your team if this role isn't filled quickly with quality talent?
  • X-Ray Live is enabled on additional properties that require additional Live Operations support. Risk quality of our customer experience

Daily Schedule:
  • Schedule will be dependent on when events are.
  • May need to start early in the morning or stay late at night depending on when sports events are scheduled.
  • Not expected to work over 40 hours.
  • Will know their schedule in advance to plan accordingly.

Can you tell me a little bit about how the candidate's interaction with the team look like?
  • Remote communication via Slack and email. Supportive team.

Will there be a chance for extension and/or conversion to in the future?
  • Yes, based on how well the candidate does in position.

What are the main selling points that you can provide that would make this candidate choose your company over another?
  • Being able to work on a team supporting Prime Video and helping give content to sports fans over the country.

Let's say you're looking at a resume for a candidate applying for this position, what skills listed on that resume would stand out to you and be a green flag in order to move forward with the interview process?
  • Sports knowledge (American Football and Soccer needs to be proficient)
  • MS office or equivalent skills
  • Program/Project Management Experience

Top must-have hard skills
  • MS office
  • Sports Knowledge/passion

  • ID: #43477932
  • State: Washington Seattle-tacoma 98101 Seattle-tacoma USA
  • City: Seattle-tacoma
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-06-22
  • Deadline: 2022-08-20
  • Category: Et cetera