Associate National Account Manager, Amazon

This Associate eCommerce Account Manager, Amazon for our Master Lock brand will assist in managing the strategic partnership of Master Lock and Sentry Safe® products with Amazon. This is a key sales role, responsible for collaborating with customers and cross-functionally within other various customer departments. You will work with multiple areas within The Master Lock Company, providing feedback and insights to the e-Comm team & to other cross-functional groups within the organization such as Demand Planning, Product Mgmt, Finance and Supply Chain.The ideal candidate will have direct experience managing or supporting the Amazon eCommerce account within a consumer products, durables, or retail brand. They will bring strong analytical skills, fluency in Amazon Vendor Central, and a proactive mindset to help drive profitable growth through data-driven decision making, cross-functional collaboration, and customer insight.Location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness, and recreation.Travel: We anticipate up to 5% travelWhat you will be doing:Identify trends and formulate action plans for growing product categories by analyzing POS, inventory, orders, and competitive landscapeProvide support on Amazon Advertising, analyze performance metrics, suggest optimizations, and liaise with agency partnersFeed product team with insights on emerging products and competitors in spaces TMLC currently does not play Analyze assortment productivity and sales performance to support decision making related to advertisement, promotions, and content improvementCreate, maintain, and analyze relevant dashboards/reports and present findingsAnticipate demand shifts by analyzing glance views and conversion data to better inform business of demand trends and shifts.Identify demand patterns and recommend actions to minimize impact of cancelled ordersEvaluate conversion and search metrics to understand how products fluctuate against avg. rankings  Develop pricing recommendations to maximize sales based on historical changes, promotions, etc.Partner with Supply Chain and Demand Planning to secure forecasts in line with channel plans and financial forecastsWork with Sales and Product to develop better forecasts for new product launches. Assist in portfolio streamlining efforts by analyzing where sales migrate when buy boxes are down/products are out of stock/low availability/streamlinedProvide support for financial forecasting, including assisting in monthly sales projections and quantifying risks and opportunitiesTake part in annual budgeting process to quantify share loss/gains, new product impacts, major events, and promotions