Behavioral Health Care Navigator Remote

Description

Providence Health Plan caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Health Plan is calling a Behavioral Health Care Navigator who will:

Be responsible for performing duties in support of the core functional areas of behavioral health within the Care Management and Utilization Management programs

Be the front line responder to inbound calls for behavioral health (BH)

Be responsible for providing health care navigation and referral coordination for Members and Providers with chronic health conditions and those requiring behavioral health assistance or behavioral health assistance

Conduct outreach to Members for enrollment and program engagement as well as processing authorization requests and set up

Providence Health Plan welcomes 100% remote work for applicants who reside in one of the following States:

Oregon

Washington

Please note the following important detail regarding this role:

This position is affiliated with Providence Health Plan and will be tied to a location and compensation range in Beaverton, Oregon

Required qualifications for this position include:

2+ years of experience working in managed care or a facility based health care setting working with patients / members, preferably in a behavioral health related field

1+ years of experience in behavioral health and social determinants of health navigation and care coordination

2+ Years of experience working as a Certified Nurse Assistant (CNA), Certified Medical Assistant (CMA) or a Certified Crisis Interventionist within a behavioral health related field or 2+ years of equivalent experience

Preferred qualifications for this position include:

Bachelor's Degree in a Health Related Field

Experience in crisis intervention, Trauma Informed Care, Motivational Interviewing

Current Level Tech III or Clinical Support Coordinator

Experience with Community Services, Safety Net Services, or Vulnerable Population programs

Why Join Providence Health Plan?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary b