Break/ Fix Tech - Seattle, WA

17 May 2024

Vacancy expired!

Akkodis is seeking a

BreakFix Technician with heavy printer experience onsite in Seattle, WA for a Contract to Hire position. This customer facing, non-exempt client PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to the clients PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.

Pay/Salary Range: $24 an hour

Break Fix job responsibilities include:

This is a team-based group of self-starting, technical/mechanical delivery professional. This everchanging environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HPs business in a profitable manner and within budget. It is imperative that the BreakFix Technician understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.

Demonstrated core competencies of success in this position are:

• Strong mechanical aptitude, working with tools and various alignment apparatus.

• Alignment with customers business needs while maintaining contractual commitments to clients.

• Ability to troubleshoot various hardware problems logically and systemically technically/mechanically on printers. May also involve third party software, networks, and switches.

• Able to balance and prioritize multiple activities and issues.

• Successful cause and effect understanding of financial perspectives on the business.

• Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.

• Attention to detail and commitment to administrative responsibilities.

• Exercise solid business-based decision-making skills, taking appropriate risk to ensure that both client and customers business need are met.

• Independent thinking while adhering to standard technological/mechanical and business procedures.

• Industry / company knowledge that provides solid technology solutions and options to the customer.

• Ability to evaluate a technical situation while managing the operational challenges quickly and accurately.

• Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer, and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.

Requirements:

• Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.

• Availability to work both scheduled and unscheduled overtime.

• Participate in assigned work during non-traditional workdays, holidays and shift work.

• Onsite customer facing experience.

• Technical/mechanical hardware repair experience.

• Demonstrated technical/mechanical aptitude for learning new technology.

• High School diploma or equivalent, plus additional hardware technology training. College preferred.

If you are interested in this BreakFix Technician role in Seattle, WA- or if you have questions about the position, please contact Rebecca Woods at

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>The Company will consider qualified applicants with arrest and conviction records

  • ID: #49952521
  • State: Washington Seattle-tacoma 98109 Seattle-tacoma USA
  • City: Seattle-tacoma
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-05-17
  • Deadline: 2023-07-15
  • Category: Et cetera