Business Systems Analyst/ Product Manager

Responsibilities

• Primary responsibility for delivery of work modernization solutions for marketing teams. Ensuring priorities, resources and capacity is maximized to deliver customer value.
• Represent business and marketing in the sequencing and delivery of technical capabilities.
• Develop strong stakeholder relationships and touch points with internal business partners.
• Partner with business, internal/external stakeholders and leadership to understand current user experiences, identify areas of opportunity, and work with internal SMEs as they manage their long-term and reactive business plans and work.
• Identify stakeholders, facilitate requirements gathering and support business teams to identify MVP (minimum viable product) / capabilities for technical delivery.
• Elicit and evaluate information gathered from multiple sources, reconcile requirement conflicts, and extract true needs to distinguish solution ideas from presented user requests.
• Assist businesses/product owners/other as needed on how to break down features into smaller and cross-functional user stories.
• Work with developers and quality assurance to ensure appropriate scenarios and employee experience are considered in delivery.
• Plan and coordinate user acceptance testing and business validation.
• Manage personal work-plan to deliver on assigned tasks, deliverables, and schedule commitments; provides information and status to stakeholders and Agile delivery teams.
• Initiate and execute activities to improve the processes, procedures, and tools utilized by the team.
• Also responsible for other Duties/Projects as assigned by business management as needed.
• Foster professional growth within the team by sharing best practice and feedback that would challenge others to think strategically and drive results efficiently
• Also responsible for other Duties/Projects as assigned by business management as needed.

• 5-7 years consumer focused marketing program/product management or product development
• Excellent written and verbal communication skills; effectively communicates with all employee levels and levels of management.
• Self-starter, autonomous, collaborative, and strategic in work management approach
• Must be proficient and have experience using MS Office (Excel, Word, PowerPoint)
• Workfront experience is a strong “like to have”
• Strong command of marketing and strategic frameworks and workflows
• Advanced problem solving and analytical skills
• 3-5 years of wireless experience desired
• Strong technical and business acumen
• 3 + years implementation experience including partnering with marketing, finance, technology and operations leadership.

• Bachelor's degree required; MBA preferred.