Call Center Agent

Description We are currently seeking an Outbound Call Center Agent to offer support to caregivers during their onboarding journey. Your main responsibility as an Outbound Call Center Agent will be to directly contact and support new caregivers in the midst of their onboarding progression. Your excellence in communication will crucially influence their introduction and integration into the caregiving program. This is a 100% on-site, contract role.Key Responsibilities:

Initiating outbound calls to assist caregivers during the onboarding stage of our program.

Offering information about each step and addressing questions.

Assisting caregivers through the registration and onboarding process with care and consideration.

Resolving any arising issues with sensitivity and professionalism.

Requirements

Proven track record in customer service, specific experience in a call center or healthcare environment is a big plus.

Excellent verbal communication skills, with the ability to handle phone calls professionally and maintain active listening.

Bilingual or multilingual proficiency is a bonus.

Proven ability to multitask, stay organized, and manage time effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .