Caregiver Manager

Join Our Team at Family Resource Home Care! Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!We are currently hiring for a Caregiver Manager to join our branch located in Bellingham, WA.SummaryThe Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.Duties

Collaborate with Talent Acquisition: Discuss client needs and market insights.

Engage New Caregivers: Prepare them for their first day prior to orientation.

Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.

Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.

Partner with Staffing: Provide insights on client and caregiver requirements.

Facilitate Client Introductions: Accompany caregivers on their initial shift.

Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.

Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.

Serve as Contact Point: Address caregiver inquiries and concerns promptly.

Conduct Performance Evaluations: Offer regular feedback to support caregiver development.

Assist HR: Facilitate progressive discipline as necessary.

Maintain Records: Keep accurate logs of caregiver communications and requests.

Participate in Meetings: Engage in company meetings and training sessions.

Adhere to Policies: Follow all company and regulatory guidelines.

Other Duties: As assigned.

RequirementsMinimum Qualifications:

At least 1 year of experience in healthcare or senior care management.

Proficient in Microsoft Office Suite.

Strong time management and decision-making abilities.

Exceptional leadership and communication skills.

Commitment to enhancing the quality of life for caregivers and clients.

Fluent in English (spoken and written).

2-3 professional references.

Valid driver's license and auto insurance.

Preferred Qualifications:

Experience with a Point of Care software

Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Benefits & Perks

Medical, Dental, Vision and Prescription Insurance options

3 weeks of Paid Time Off

401k

10 Paid Holidays

Health Savings Account

Employee Assistance Program

Leadership Development Program and career growth opportunities

FRHC is an equal opportunity employer.