Content Strategist / Content Designer

27 Feb 2025

Vacancy expired!

Title :

Content Strategist

Location : Seattle, WA / Austin, TX / Chicago, IL / SFO, CA

Duration: 12+ Months

Ability to collaborate closely with designers and developers.Creative problem-solving.Can succeed with minimal direction and supervision.Demonstrate strong knowledge and skills in writing content for digital products.Coordinate bringing together different stakeholders with varied perspectives to develop solutions to user problems and contribute your own suggestions.Understand complex content systems and apply platform-scale content strategy thinking Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle structural problems with product content.

Use human-centered design methods to design, craft, and test content solutions that address real customer challenges.Orchestrate a clear and compelling voice and tone — even if you don’t own all the content — across complex product areas.Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.Actively seek diverse feedback on work and anticipate feedback to address it proactively.

Bachelor’s degree in a related field; orequivalent related professional experience in core skills such as UX writing, content audits and analysis, content mapping and modeling, content planning and sourcing, information architecture, and storytelling. (This is not a content marketing role.)At least 5 years related professional experience as a content designer or content strategistAble to audit, analyze, structure, create, and present content independently using established frameworks.Understanding of human-centered design (HCD) practices.The candidate will support the Adaptive Home team, making best-in-class experiences for native apps.Would be great to have App experience, home page experience, in a retail or e-commerce environment