Director, Enterprise Communications – Culture and Change

We are looking for a Director, Enterprise Communications – Culture and Change to create and drive employee engagement and communications strategies supporting Visa’s business priorities, culture initiatives, and large-scale change. This role will partner with the Senior Director, Enterprise Communications to create and promote internal campaigns, messaging, and enablement materials that support enterprise-wide culture and transformation. ResponsibilitiesCreate bespoke communications plans to educate and engage Visa employees about large-scale transformation and what it means for the company’s growth objectives.Build effective change rationales that bring forward people’s thinking, establish an understanding of enablement tools and materials, and enhance the company’s culture.Develop change narratives and messaging documents that focus on what employees should 'think, feel, and do' to excite people about large-scale transformation.Create communications for internal programs that drive a deep connection to Visa’s culture.Develop narrative frameworks, communications campaigns, and events designed to educate employees about how their individual roles play a part in driving the company’s success.Partner with the Enterprise Transformation Office team, the Global Talent org, and other cross-functional groups to create and implement strategic plans to deliver on critical enterprise initiatives.Partner with design and video agencies to create dynamic, exciting assets to complement the communications strategy while staying within budget.Partner with Internal Digital Platform Communications colleagues and the Technology team to design and create new ways of reaching employees in a hybrid environment, focused on leveraging digital assets to drive colleague engagement.Identify change champions and employee influencers across the business, sharing their stories in a dynamic yet disciplined way that supports the change strategy.Leverage change champion networks and other internal influencer groups to drive change effectively.Develop a storytelling infrastructure to craft messaging, case studies, digital and social assets (e.g., videos, animations, social posts), and other content for use across multiple internal channels (events, speaking engagements, intranet, etc.) to build culture and drive engagement.Partner with regional employee communications leads to drive strong alignment across leader messaging while remaining locally relevant.Proactively share content with global business/function Communications leads to ensure that leaders cascade relevant messages throughout Visa.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.