Donor Family Advocate

Donor Family AdvocateLocation:Reston, WA (Other Locations: Spokane, WA/Billings, MT)Department:Donor Family Services/Donor DevelopmentJob Type:Full-TimeShift:Monday-Friday,8:15a.m. to 5 p.m. (some evenings and weekends required)LifeNet Health is searching for talented individuals who will embrace our mission ofsaving lives,restoring health, andgiving hope.LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (OPO) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine.Ourgoal is to improve the quality of human life through the provision of organs, tissues and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.How you will contribute to LifeNet Healths success:The Donor Family Advocate coordinates LifeNet Healths donor family bereavement support program. The incumbent extends grief education and support to bereaved donor family members. Provides community resources, develops/delivers grief workshops and special events, provides education to healthcare professionals, facilitates advisory committees and regularly interacts with donor families throughout the community. The incumbent must assess the needs of each individual and act accordingly to support them, exemplifying the mission, attributes and values of LifeNet Health on a continuous basis.What youlldo:

Bereavement Support:Communicates with bereaved donor family members to promote healing following the death of a loved one through assessment of the situation utilizing telephone calls and personal contact so to provide appropriate and timely listening and suggestions for follow-up. Collaborates with other local professionals.

Event Coordination: Plans and implements regular donor recognition ceremonies, donor family events, and workshops to remember donors and honor their family using comprehensive knowledge of grief and loss, program management skills and knowledge of community resources. : Facilitates quarterly meeting of the Donor Family Advisory Committee to communicate ideas and seek feedback by developing stimulating agenda items, planning meeting logistics, directing flow of meeting, coordinating minutes, and leads follow through.

Customer Service: Researches the disposition of donor gifts of organs and/or tissue upon request of the donor family by accessing appropriate information databases and provides accurate verbal and/or written responses in a timely and sensitive manner.

Communication: Develops ideas for quarterly donor family newsletter articles in order to serve information needs of bereaved families and drafts articles using effective business writing technique.

What youll bring(Minimum Requirements):Required:

Bachelors degree in Social Sciences, Psychology, Counseling, Pastoral or related field

Valid Driver License

3 years related work experience Social sciences, Psychology, Counseling, Pastoral or related field

Preferred:

Masters degree in Social Sciences, Psychology, Counseling, Pastoral or related field

5 years experience working with grief andloss

Certification of Thanatology, CTBS Certificate

These would be nice too (Knowledge Skills and Abilities):Independent Research and Creativity Skills: Ability to perform involved, independent research and creative work utilizing Knowledge of the death and grief process