Engineer II, Store Systems

Gamestop, Inc.
Seattle-tacoma, WA
24 Apr 2024

Vacancy expired!

Description:

Individual contributor with experience designing and maintaining retail point of sale systems and support functions or similar. Process improvement and streamlining of support functions to ensure retail locations remain operational. Working independently, autonomy and decision making will be necessary but may require leader's advanced approval. Great deal of experience working in a server desk/escalations environment.

ROLES AND RESPONSIBILITIES

· Participate in the planning and development of client systems technologies / services.

· Continuously improves processes and works with internal and external business partners to streamline deployments and service requests

· Conduct technical deep dives to assist with root cause analysis on major incidents

· Participate in projects consisting of hardware and software deployments to multiple locations

· Ensures adherence to software deployment procedures and processes

· Intermediate experience with Windows operating systems and a deep knowledge of Powershell, registry, automation and patching

· Handel service desk ticket escalations from Level 1 and 2

· Consult and provide recommendations to management, based on cases elevated from service desk members and other engineers

· Administration and support of Windows point of sale devices and accompanying hardware and software

· Experience with hardware/software asset management

Required Skills:

· Bachelor's degree in computer information systems or equivalent and 2+ years experience in a systems admin/engineering role; May substitute education requirements with 4+ years of relevant work experience in a production Windows environment as a Systems Engineer/Admin

· 1-2 years experience with scripting languages like Powershell and python for use in automation

· 1-2 years with remote configuration management software such as BigFix/PDQ Deploy/SCCM

· Excellent conceptual, organizational, analytical, and problem-solving skills

· Familiarity with internet protocols, network firewalls, routing, switching, and VPN

· Mentoring of Service Desk/Analysts/Jr Engineers

· Experience running projects from planning through production deployment

· Must be available to work after hours and weekends as needed.

· Must be able to lift at least 50 pounds.

Preferred Skills

· 2+ years virtualization experience with VMware (ESXi 6.5 and later)

· 1-2 years experience managing and maintaining an MDM/UEM environment consisting of Windows/iOS/Android Devices (VMware Workspace One UEM or Microsoft Intune Preferred)

· 1-2 years designing/building/maintaining a windows imaging solution such as MDT/Windows Autopilot

· 1+ years experience in c#/.Net

· 1+ years experience in SQL or NoSQL database design/maintenance/implementation

· 1+ years experience in Serverless technologies such as Azure Functions, AWS Lambda

· 1+ years experience with monitoring tools such as ELK or New Relic

· 1+ years experience with reporting tools such as PowerBI

· Experience with threat and vulnerability management and remediation

· Any relevant certifications a plus