Family Birth Center Receptionist-Scheduler

Family Birth Center Receptionist-SchedulerSt Joseph Medical CenterTacoma, WashingtonThe posted compensation range of $17.93 - $24.66 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.Requisition ID 2023-294798 Employment Type Part Time Department Family Birth Center Hours/Pay Period 56 Shift Night Weekly Schedule 11:00pm - 7:30am Remote No Category Administrative and ClericalOverviewCHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!ResponsibilitiesJob Summary:Performs clerical and administrative work relating primarily to the daily scheduling and/or registration of patient admissions and/or consults for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently. If assigned to the Family Birth Unit, work also involves maintaining security access to the floor in accordance with established procedures.Essential Duties:Schedules and/or registers patients for department services or studies based on authorized referral; calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a disposition is reached; records cancellations and reschedules time slot.Completes all required documentation in a timely, accurate, and thorough manner in accordance with CHI-FH standards and procedures.

Completes necessary paperwork, billing, and record keeping documentation.

Transfers patient data submitted by the referring physician to internal forms, and faxes paperwork for patient pre-registration; follows up to obtain relevant records or information prior to scheduled appointment; assembles and processes charts for scheduled patients in accordance with established procedures.

Prepares patient accounts for billing, including insurance eligibility, verification, pre-certification and authorization/re-authorization; enters, corrects and/or batches daily charges into automated system according to established procedures; reviews reports to validate that charges are accurate for services received; ensures that inaccuracies are corrected.

Provides customer service to patients, staff and physicians and provides information in response to general inquiries from patients, visitors, staff and others.

Answers, screens and directs telephone calls; provides information in response to general inquiries from patients, visitors, staff and others; may greet and/or escort patients; may prepare examination rooms and dressing areas for patient’s use.

If assigned to Family Birth Unit, follows established procedures for maintaining floor access/security.

Performs a variety of related administrative support duties for department.

Administrative duties may vary according to department needs, but may include monitoring/ordering office supplies; collating and assembling documents; photocopying/faxing reports, files, charts, etc.; typing/assembling/distributing written materials such as minutes, documentation, schedules, etc.; maintaining and updating files; preparing reports and other duties of a similar nature.

Performs related duties as required.QualificationsEducation/Work Experience:One year of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities.Equal OpportunityCommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed toa diverse and inclusive workforce. All qualified applicants will be considered foremployment without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, marital status, parental status,ancestry, veteran status, genetic information, or any other characteristic protectedby law. For more information about your EEO rights as an applicant,pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v10/EEOCKnowYourRightsEnglish.pdf)CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).CommonSpirit Health™ participates in E-Verify.