FT Host PM - The George

As a Full Time PM Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.What is in it for you:$21.84/hourEmployee travel program offering discounted rates in Fairmont’s and Accor worldwideParking/Commuting DiscountsPaid meal breaks with complimentary meals served in our Staff Dining roomMedical, Dental, and Vision insurance available to employees and their families. Free base insurance for employee onlyLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesFun, elegant atmosphere with amazing colleagues!What you will be doing:Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurantManage the reservation system, taking guest bookings and accurately recording detailsSeat guests promptly and appropriately, considering special requests and preferencesCommunicate with guests regarding wait times, menu information, and restaurant promotionsMaintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to dateCollaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnoverMonitor and manage the dining room flow, ensuring all guests receive attentive serviceAddress guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessaryAssist with coordinating private dining events and special occasionsAdhere to all health and safety regulations and restaurant policiesMaintaining knowledge of all menu items, garnishes, contents and preparation methods