Guest Services/ Front Desk Associate - WorldMark Discovery Bay Resort

WorldMark Discovery Bay Resort is hiring for Guest Services/ Front Desk Associate, Full Time.

$500 SIGN ON BONUS

(Pay Out: $100 on 30 day, $200 on 90 day, and $200 on 180 day)

OPEN INTERVIEW/ WALK IN HOURS: Mondays - Thursdays from 10am - Noon (ask for Niladri or Hayley)

ADDRESS: 141 Orcas Drive Port Townsend, WA 98368

APPLY AT:

https://wynd.wd5.myworkdayjobs.com/External/job/Discovery-Bay/Guest-Services-Front-Desk-Associate-WorldMark-Discovery-Bay-ResortR-84871

How You’ll Shine:

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

Bring smiles to guests from around the world by providing warm welcomes.

Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

Process cash and credit card transactions strictly following established procedures.

Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

Reserve and confirm reservations for individuals and/or groups.

Provide guests with room rate quotes.

Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring:

Professional appearance and a positive, can-do attitude.

Excellent communication skills with the ability to read, write and understand English.

Ability to solve problems with minimal supervision.

Basic math skills and knowledge of proper cash handling procedures.

Ability to multitask and work in a fast paced environment.

Strong attention to detail and organization skills.

Basic computer and office skills.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.

Sick leave in accordance with applicable laws and/or ordinances

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Compensation

The hourly rate for this role is $17.50.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.