Head of Global Video Delivery, Live Playback and Operations

DescriptionPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video leader , you’ll have end-to-end ownership of Global CDN capacity management, design, and technology solutions required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!We are looking for a talented Senior Software Development Manager to lead the development and deployment of scalable, automated Global Video Delivery Solutions (CDN capacity management, video delivery services etc). We operate at Amazon scale where you will lead your teams to design and deploy software that will benefit millions of customers globally. The ideal candidate is passionate about leading and building strong software engineering teams. You are equally obsessed about delivering the best possible customer experiences. You lead the team in defining software architecture. You define and drive key performance and quality metrics for your team. You communicate effectively with engineers, partners, leaders and a broad set of stakeholders.Customers love Prime Video and we have a great opportunity to innovate on behalf of our customers. Your ability to make an impact will be directly related to how big your vision is for the team!Key job responsibilitiesLiving in the Future – Think strategically by having a good 3-year plan and then organizing the roadmap each year to achieve that visionExecution – Ensure that roadmap projects are delivered on time without any major defectsOperations – You are responsible for Global Video Delivery. Do keep a daily eye on CDN/ISP metrics along with the health of key applications/services in your areaPeople Management – To deliver a world class experience for our customers, you must have a world class team. Hire the best and then coach them to be even betterStakeholder management – Amazon and Prime Video are heavily matrixed. Your success depends on your stakeholders delivering alongside you. Build great relationships and communicate regularly.A day in the lifeWorking with the Product leader and your team leads to keep an eye on the implementation of strategic initiatives (CDN Capacity Management, Feature development, Re-engineering for scale etc)People management - 1:1s with your team (manager, engineers) to keep a pulse on group morale, sub-team challengesStrategic Meetings with Senior leadership (MBR, QBR, OP1, 3YP, Roadmap updates etc)Update leadership on relevant program statuses.Operations management – review production metrics and dashboards to keep an eye on global video delivery for PVAbout the teamPrime Video Delivery is the team responsible for orchestrating the best content delivery experience for Prime Video customers. Whether a request is for video-on-demand or a live event we strive to have sufficient capacity available for customers so they have the highest quality viewing experience with zero buffering.Basic Qualifications

10+ years of engineering experience

5+ years of engineering team management experience

10+ years of planning, designing, developing and delivering consumer software experience

Experience partnering with product or program management teams

Experience managing multiple concurrent programs, projects and development teams in an Agile environment

Preferred Qualifications

Experience partnering with product and program management teams

Experience designing and developing large scale, high-traffic applications

5+ years of Media, video processing or content delivery networking experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $198,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.