International Infrastructure Operations Manager (Starlink)

International Infrastructure Operations Manager (Starlink) at SpaceX Redmond, WA SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.INTERNATIONAL INFRASTRUCTURE OPERATIONS MANAGER (STARLINK)At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to 4M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe.Starlink’s ground network and satellite constellation are helping connect the unconnected around the world! To grow and extend Starlink’s reach, the Infrastructure Operations team is looking for an International Infrastructure Operations Manager to grow and manage ground infrastructure including antenna ground stations (“gateways”) and datacenter points of presence. In this role, you will take actions to identify, build, and operate gateways in a specific region of the world and build a base of local and multi-national suppliers to support your plan. As our gateway footprint expands, you will be faced with challenges in supplier management, costs, speed to activation, service delivery, and service reliability. Individuals in this role are creative, fast problem solvers, and ready to take on challenges outside of their comfort zone. Your goal is to creatively manage suppliers and commercial agreements, reduce vendor timelines to deliver critical services to our gateways and points of presence, and work with engineering and multi-disciplinary teams to unlock low-latency, reliable internet services for customers around the world!RESPONSIBILITIES:

Find and establish the regional and global supplier partnerships needed to acquire, build, expand, and successfully operate Starlink’s ground infrastructure

Cultivate the regional business, cultural, technical, and regulatory expertise needed to assess and ensure the health and reliability of our current and future ground infrastructure

Develop best practices, tools, and benchmarks for managing design, build, and construction timelines and costs for gateways at scale internationally

Work directly with cross-functional teams, including site/network/reliability engineering, legal, billing and payments, finance, shipping and logistics, policy, and design teams to unblock import, activation, and operation of ground infrastructure in your region

BASIC QUALIFICATIONS:

Advanced degree and 3+ years of experience; Or bachelor’s degree and 5+ years of experience working in a supply chain, production, operations, finance, technical procurement or planning, or engineering function.

PREFERRED SKILLS AND EXPERIENCE:

Technical project management, construction project management, planning, or procurement experience

Experience managing an international supplier base or working internationally

Self-starting, able to identify areas for improvement with minimal direction

Ability to tackle complex and ambiguous problems and define operational processes

Exceptional written and verbal communication skills

Development experience in Python or SQL

Experience or interest in data analysis, data visualization, and/or financial analysis

Demonstrates commitment to SpaceX’s goals of reusability, renewability, and sustainability

ADDITIONAL REQUIREMENTS:

Willingness to travel up to 25% as needed

Willingness to work long hours when needed to meet critical deadlines

May need to work irregular hours with global suppliers in different time zones

COMPENSATION AND BENEFITS: Pay range: Sourcing Manager/Infrastructure Operations Manager: $110,000.00 - $145,000.00/per yearYour actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtckbarticlepage&sysid=24d528fddbfc930044f9ff621f961987) .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.