It service desk

it service desk.

seattle , washington

posted 4 days ago

job detailssummary

$22 - $23 per hour

contract

no requirements

category computer and mathematical occupations

reference1059052

job detailsjob summary:Randstad Digital is seeking a skilled Service Desk Analyst for a contract role in Seattle, WA. If you are ready to join a leader in the Retail and Technology space, please reach out to Jeanie Voelzke at 309.204.0271 or jeanie.voelzke@randstaddigital.com she will be more than happy to assist you in landing your next role in the Technology space.location: Seattle, Washingtonjob type: Contractsalary: $22 - 23 per hourwork hours: 8am to 4pmeducation: No Degree Requiredresponsibilities:Job descriptionEssential Job FunctionsProvide solid technical support and great customer service to endusersResearch find and appropriate solutions to a vast array of technical issuesBuild and configure workstations and laptopsSupport IT Team in project related workOccasionally provide support during offhours oncall support or work additional hours as neededEducation and ExperienceA Technical Degree or at least four years of related field experienceAt least 3 years supporting user operating systems including Windows 10 and Mac OSSolid understanding of all Microsoft Office products O365 suite Teams OneDrive OneNote etcGeneral knowledge of how a network works in an enterprise environment Working knowledge of TCPIP as well as DNS and DHCP servicesGeneral knowledge of network security best practicesExperience using OS deployment tool such as Automox Intune EndPoint Manager JamF or SSCMAn understanding of Windows Servers and Virtual machine concepts and the ability to assist in troubleshooting problems that could be a result of server issuesExperience with Active Directory Administration in an enterprise environmentProficiencies RequiredExcellent interpersonal and communication skillsExcellent customer service skills with strong focus on customer satisfactionComfortable resolving issues in multicultural environmentAbility to think on your feet and adapt to changing prioritiesMultitasking must be able to work and track progress on several projects simultaneouslystrong drive for personal and professional growth and developmentDetail oriented with excellent organization skillsMust be able to maintain confidentiality of sensitive informationExcellent follow up skills proactive approach to customer serviceWorks collaboratively with team and across all functional areas of the organizationPossess a strong work ethicSkilled at developing documentation both for endusers and other members of the technical teamExperience developing and delivering enduser training sessions on technology toolsSkillsService Deskqualifications:

Experience level: Experienced

Education: No Degree Required

skills:

Service Desk

MacOS

Windows

TCP/IP

Active Directory

Office 365Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.