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- The IT Technical Writer is responsible for the creation and maintenance of IT Platform team documentation.
- This position is responsible to translate technical and/or complicated information into clear, concise documents appropriate for various target audiences.
- Works with various IT departments and technical subject matter experts (SMEs) to produce a wide variety of technical documentation that may include processes, procedures, reference architectures, network drawings, and information flows for use by both IT and other user communities.
- Interview SMEs to collect information, prepare written text, coordinate layout, and determine the format and material organization.
- Research available templates and use them as appropriate.
- Writing editing software documentation.
- Working with developers/engineers/system administrators in writing documentation.
- Working with internal teams on product and documentation requirements
- Creating how to articles.
- Collects, organizes, analyzes, and synthesizes complex IT Security, IT Infrastructure, and subject matter and transforms it into easy-to-consume information tailored to specific audiences.
- Edits, proofreads, and validates documents to ensure that quality and content objectives are met. Reviews and clarifies content with subject-matter experts.
- Formatting content as appropriate for its intended audience Analyze existing and potential content, focusing on reuse and single sourcing.
- Maintains all documents in common repository and communicates with the team accordingly.
- Publishes documents into a secure system according to security guidelines and corporate procedures. May publish documents on Intranet using SharePoint designer software.
- Must have the ability to translate technical information into easily comprehended end products. Experience with MS Office products
- Experience with Visio is a must have.
- Requires excellent written and verbal communication skills.
- Knowledgeable with various software applications including those involved with drawing, publishing documents.
- Minimum Bachelor s degree or Associate degree in technical writing, English or business with 5+ years of experience writing IT technical documentation.
- Required Knowledge of Extremely organized Ability to prioritize a heavy workload Has end-user experience using and/or administering SharePoint to manage documentation.
- ID: #44723197
- State: Washington Seattle-tacoma 98104 Seattle-tacoma USA
- City: Seattle-tacoma
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-08-09
- Deadline: 2022-10-07
- Category: Et cetera