IVR Business Analyst

18 May 2024

Vacancy expired!

Role: IVR Business Analyst Location: Bothell, WA / Austin, TX / NYC, NY / Mountain View, CA Duration: 12 Months Requirements:

  • Min 10+ years of experience in IVR Domain (expert), Business Analysis, IVR systems configurations and stakeholder communications (US / Europe) - (Master's/MBA is a plus)
  • Documenting technical process flows, workflows, and business processes
  • Proven ability to document business requirements and translate into flow diagrams.
  • Experience with auditing technical documents and identifying gaps.
  • Proficiency with process flow tools like Visio, Lucid Chart, Client Drawings.
  • Proficiency with office applications like Microsoft Office, Apple Office, (Docs, Sheets, Slides).
  • Self-Starter and ability to work independently with minimal supervision.
  • Possess keen attention to detail.
  • Comfortable working in a fast paced, dynamic environment.
  • Team player, comfortable working with business executives and strong personalities.
  • Strong communicator and comfortable engaging with technical and business stakeholders.
    • ID: #41097939
    • State: Washington Bothell 98011 Bothell USA
    • City: Bothell
    • Salary: $65
    • Job type: Permanent
    • Showed: 2022-05-18
    • Deadline: 2022-07-17
    • Category: Et cetera