Lab System Engineer

LAB SYSTEM ENGINEER BOTHELL, WA Required Skills:

• Bachelor of Science in Computer Science, Life Science, or equivalent industry experience .
• 5+ years of relevant technical experience including (but not limited to) Windows technologies, remote computing, and backup systems in a GxP environment .
• Experience with scientific instrumentation .
• Experience in GxP, or similarly regulated environment .
• Knowledge of computer system validation, CAPA and Deviation management, change control .
• Demonstrated experience with logical problem solving and root cause analysis .
• Symantec Management / Altiris or SCCM software deployment & management tool .
• Strong communication skills verbal and written .
• Projects strong positive presence with customers and senior management .

• Implements, monitors, and provides technical support of customer laboratory environments, typically integrated with instrumentation .
• Participate in and serve as technical lead for projects in support of laboratory computing for LCS Bothell, collaborating with IT Staff and clients at the site.
• Document procedures, policies, troubleshooting and best practices .
• Support change control activities, validation activities, Deviations and CAPAs.
• Escalates IT issues that are not resolved via regularly identified support channels .
• Identifies appropriate criticality of activities and tasks.
• Adjusts priorities when appropriate .
• Utilizes available resources (individuals, processes, departments, and tools) to complete work efficiently .
• Works with Lab managers/ Key lab users to manages Lab Computing aspects of On-boarding, retirement, and relocation of equipment .
• Analyzes, identifies, and implements upgrades and/or solutions to improve the overall support of the benchtop platform in a timely manner .
• Ensures adherence to client's corporate policies through periodic reporting and compliance programs .
• Maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment .
• Responds to Lab software/hardware related inquiries .
• Effectively allocates time to complete work.
• Coordinates schedules to avoid conflicts .