Marketing Admin with Exceptional Communication Skills

About State Roofing, Inc.:

Since 1968, State Roofing, Inc. has been serving customers in Western Washington by providing the highest quality roofing and decking installations. Our team of experts completes approximately 1,000 projects per year and has completed over 60,000 projects since we started in 1968.

The right candidate:

We are searching for an experienced marketing admin who isn’t afraid to roll up their sleeves and dig into the work. This person thrives on finding new ways for our team to gain efficiency but has a laser focus on accuracy and timely delivery of assigned projects. The right candidate also has excellent attendance and time management skills and enjoys speaking with customers on the phone.

Position Title: Marketing Admin

Reports To: Marketing Manager

General Summary:

This position reports directly to the marketing manager and will be primarily responsible for answering incoming calls, making outbound calls, and calling customer for reviews. You'll be the main person for phones and monitoring our messaging platforms.

This position requires attention to detail, being able to pick up procedures quickly, and accuracy is a MUST. This work is performed in our Tacoma office.

Education and Experience:

Customer service experience required

2+ years relevant experience in a proactive environment is preferred

1+ years construction office experience preferred

Typing and data entry skills required

Essential Job Functions:

Answer incoming phone calls

Making outbound phone calls

Booking appointments

Willing to take the most effective role and duties

Other duties as assigned

Benefits:

2-weeks accrued paid time off per year

Matching 401k

Medical, dental and vision insurance

Employee assistance plan with medical plan

Dependent Care Reimbursement Account (DCRA)

Company paid life insurance with medical plan

Paid holidays

Skills and Abilities:

Excellent communication skills, both oral and written

Must be organized, capable of operating in a fast-paced environment, able to handle pressure well, be self-motivated, and detail-oriented

Ability to work independently as well as in a team environment

Must be able to manage time wisely for maximum efficiency

Must have a desire to succeed and have a go getter attitude

Must be comfortable working with computers and navigating between multiple systems

Ability to work well with all levels of management and team members to foster a respectful and professional work environment

Job Type: Full-time

Salary: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

Day shift

Monday to Friday

Work Location: In person