Operations Support Specialist

Title Operations Support Specialist Position Number 39266 Company WA River Protection Solutions City/State Richland, WA Location 1835TD/Richland Posted 07/30/2024 Closes 08/06/2024 Regular/Temporary Regular Full/Part-Time Full-Time Job Responsibilities/DutiesWashington River Protection Solutions (WRPS) seeks a senior Operations Support Specialist who will be responsible for providing administrative and technical support to management on various processes that relate to Contractor Assurance Systems (CAS). The Operations Support Specialist, under minimal supervision, will be a self-directed individual capable of interpreting standards and specifications, policies and procedures and interfacing with multiple Tank Operations Contract (TOC) organizations to resolve issues.Washington River Protection Solutions (WRPS) manages one of the most challenging radioactive waste cleanup projects in the country. Our focus is reducing the environmental risk posed by 56 million gallons of radioactive and chemical waste stored in 177 underground tanks on the Hanford Site located in Richland, WA. Join us today and be a part of history!Duties include but are not limited to:

Coordinate, monitor, and implement an effective metric program, ensuring measurement of performance is accurate.

Develop and maintain measurement software tools.

Provide data management Subject Matter Expert (SME) level support in the development of metrics (department/company/executive levels).

Produce metric report/packages for review by senior management.

Provide guidance on data analysis and corrective actions to drive performance improvement, as applicable.

Perform data validation.

Ability to interpret and understand information from multiple sources, evaluate the credibility of multiple concepts and ability to analyze data and issues.

Identifies areas of potential improvement within the metric program.

Proven ability to communicate with subject matter experts, peers, management, support organizations and stakeholders.

Provides verbal/written reports, formal presentations, and recommendations to immediate management and/or DOE-ORP.

Demonstrate complete understanding and wide application of technical principles, theories, and concepts.

Interface with and support the Trend program through coordination and development of performance metrics, as applicable.

Participate in corrective action development and timely closure of actions.

Supports the Requirements Management Program, including the implementation of requirements in administrative and/or technical procedures.

Supports the development of Lessons Learned as a result of identified issues.

Interface with other groups within the facility, department, and site in support of CAS.

Participates in assessments, event investigation activities, and/or cause analysis, as needed.

Develops and maintains training, as applicable.

Required QualificationsGrade 17:Bachelor's degree (BA/BS) in related field and 6-7 years of related experience or equivalent combination of education and/or experience.Grade 18:Bachelor's degree (BA/BS) in related field and 8 years of related experience or equivalent combination of education and/or experience.Note the essential duties for this grade level are like that of the previous grade level, however the scope of responsibility is larger, and the expected level of performance is increased.Grade 19:Bachelor's degree (BA/BS) in related field and 9 years of related experience or equivalent combination of education and/or experience.Note the essential duties for this grade level are like that of the previous grade level, however the scope of responsibility is significantly larger, and the expected level of performance is greatly increased.Desired Qualifications

Hanford Site experience preferred.

Prior experience with Contractor Assurance Systems preferred.

Experience in databases and other data systems to create computer-generated reports.

Proficient user of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Adobe Pro, Visio, and PowerBI.

Depending on the nature of your employment with WRPS, you can expect the following:

A business casual dress work environment: jeans are permissible (restrictions may apply).

Opportunity for work/life balance: a standard 4 x 10 work schedule, allowing more personal time to enjoy life outside of the office (other schedules and/or shift work may be required).

Many positions (non-bargaining) allow for a hybrid work environment, a combination of in-office and telework (restrictions may apply).

Compensation & BenefitsGrade 17:Hiring Range Minimum: $94,650Hiring Range Maximum: $119,250Grade 18:Hiring Range Minimum: $104,175Hiring Range Maximum: $131,425Grade 19:Hiring Range Minimum: $114,475Hiring Range Maximum: $144,325WRPS offers a comprehensive benefits package to include medical/dental/vision, short-and long-term disability, life insurance, 401(k) with employer match, and paid time off. For a full list of benefits please visithttps://hmis.hanford.gov/hr/page.cfm/HEWTBenefits.In accordance with the company's philosophy on compensation for exempt and salaried non-exempt employees, WRPS takes into consideration a variety of factors when determining initial salary to include assigned job scope and responsibility, a candidate's qualifications as compared to internal comparators performing in a similar role, and the external labor market. A salary offer will be made within the targeted hiring range posted. Note a candidate's prior salary history will not be taken into consideration.Relocation Funding Provided Yes U.S. Citizenship Required Yes Clearance Required No Job Classification Exempt Shift Work Required No This contractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.Applicants and employees have rights under Federal Employment Laws and are protected under federal law against discrimination. To view information regarding these rights, please click on these links:

Know Your Rights: Workplace Discrimination is Illegal (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088EEOCKnowYourRights.pdf)

Pay Transparency Policy Statement

Family Medical Leave Act (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf)

Employee Polygraph Protection Act

WA State Paid Family Medical Leave (https://paidleave.wa.gov/app/uploads/2021/12/2021.12.Six-things-to-know-about-Paid-Leave.pdf)