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Job Title: Payroll Call Center RepresentativesLocation: Federal Way, WADuration: Long termThis position will be remote in the beginning of this assignment, then we will be back in office. It’s a temporary placement with the possibility to be permanent.Duties:The position requires :To answers phone calls, e-mails, and faxes from teammates and managers in the areas of payroll, timekeeping, general benefits, teammate relations, compensation and People Services questions in a call center environment.- Prior call center or customer service experience is Required
- Listen and communicate clearly, professionally and empathetically
- Use established procedures, scripts and job aids while navigating multiple computer applications
- Educate customers on the process
- Escalate problems or inquiries as needed
- Maintain quality, accuracy and professionalism in a fast-paced environment
- Ability to multi-task and adapt to changing environment
The Manager is looking for a candidate that has call center experience (required), preferable payroll and/or HR background. OR has worked with confidential information.Attributes that I am looking for in a candidate are:Critical(strategic) thinker / analyze data Quick learner Adaptable / follow directions Strong communication skills (email etiquette) Team player Detail orientated Solid conflict resolution skillsAbility to prioritize and resolve multiple inquiries Fast-paced environment Ability to multi-task and implement and interpret policiesGood listening skills Ask questions Self-sufficient Problem solver/decision-making Service orientated Strong organizational skills
- ID: #43224678
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State: Washington
Federalway
98003
Federalway
USA
- City: Federalway
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-06-18
- Deadline: 2022-08-15
- Category: Et cetera