Retail Parts Pro

25 Nov 2024

Vacancy expired!

Retail Parts Pro

FULL-TIME

$15/hr

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

Provide GAS3 selling experience for DIY customer visits and phone calls

Achieve personal / store sales goals and service objectives

Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service and store appearance standards

Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities

Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Expert at testing and diagnostic equipment for DIY services

ASE P2 certified or ASE ready equivalent

Advanced solution, project and product quality recommendation ability

Advanced parts lookup and sourcing

Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Use Microsoft software effectively (Word, Excel required)

Strong organizational skills

Ability to work an assortment of days, evenings, and weekends as needed

REM-01 WS-01 WS-LC

Schedule

Shift start: 7:00AM or 2:00PM or 4:00PM Shift length: 0 - 8 hours 5 days/week, including weekends

Benefits
  • Health, dental, vision insurance - available after 90 days
  • Paid time off
  • 401(k) plan
Qualifications
  • Must pass background check
  • Can lift 50 lbs
  • Must be at least 18+ years old
Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE certification preferred, but not required About Advance Auto Parts

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. Advance operates stores and Worldpac branches in the United States, Canada, Puerto Rico and the U.S. Virgin Islands. The Company also serves independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean Islands.

  • ID: #23472816
  • State: Washington Spokanevalley 99212 Spokanevalley USA
  • City: Spokanevalley
  • Salary: TBD
  • Job type: Full Time
  • Showed: 2021-11-25
  • Deadline: 2022-01-24
  • Category: Et cetera