Roofing Sales Rep

Summary

The Sales Representative is responsible for prospecting, contacting, and interacting with Apex Roofing customers throughout the sales and project installation cycle. The position requires an understanding of Apex’s goals, strategic initiatives, and the ability to put these into action in the marketplace. The Sales Representative must provide outstanding communication with both customers and fellow employees, keep track of leads and estimates in the various stage of the sales cycle, and maintain a high standard of customer service to potential and existing customers. The Sales Representative is “the face of Apex” in their community.

Essential Functions

1. Maintaining customer profiles in CRM on a weekly basis.

2. Self-generating leads through door knocking and networking

3. A bonus structure is in place for exceeding the requirement and penalties are in place for failing to meet the requirement.

4. Setting appointments with provided leads

5. Conducting inspections

6. Take photos during the inspection (see photo list)

7. Bidding jobs off of the provided price sheet

8. Attending adjuster meetings as needed

9. You need to make it to every adjuster meeting. If you can’t make it you need to communicate that with your sales manager so someone can cover it. No exceptions

10. Communicating start dates/ material drop off dates with the customer

11. Note this communication in Nimbus

12. Maintaining communication with the customer throughout the install process

13. Conducting a final walk through with the customer after the job is completed

14. Take care of minor clean up issues/ roll the yard with a magnet during the final walk through

15. Collecting and depositing checks

16. Requesting reviews from customers you believe had a positive experience.

17. Putting up Yard Signs

Core Job Competencies

1. Excellent communication, presentation, and negotiation skills

2. Strong customer service orientation and commitment to customer satisfaction

3. Strong organizational and time management skills with the ability to manage through systems

4. Business acumen focused on planning, problem-solving, and sales strategy

5. Ability to build and maintain strong relationships with other sales representatives, operations and administrative team members, and, most importantly, prospective and existing customers

6. Team player both inside and outside the assigned markets

Education and Work Experience

2 to 5 years’ sales experience

Prior roofing or residential construction experience (preferred)

Work Environment

This position operates in a variety of environments, including outdoors for roof inspections, in customer homes, and in a professional office environment. The role routinely uses standard office equipment such as computers and smartphones. When in the field, the employee is regularly exposed to sunlight, heat, cold, and other weather; the employee occasionally works near construction areas and around moving mechanical parts.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; lift up to 20lbs; walk; handle or feel; and reach with hands and arms. Use of a ladder and walking on roofs will be required.

Position Type/Expected Hours of Work

This is a contract position (1099 designation) that will be compensated with commission on sales plus bonus structure. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. Evening and weekend work may be required as job duties demand.

Travel

This position will require traveling throughout the service area to conduct inspections, customer consultations, and sales prospecting.

Other Duties

This list is not exclusive and other duties may be assigned as needed to achieve company goals. The Sales Representative must be ready to stand in the gap and provide assistance to other team members as necessary to protect Apex’s customer relations. All Apex employees are encouraged to share ideas about how to best serve Apex’s customers and create “raving fans.”