Overview of the Position: Assist the sales and customer service teams in support of global customer base. Responsible for the activities relating to analyzing and responding to Request for Quotes (RFQs) via email or telephone. Essential Duties and Responsibilities:
Perform market research on new and existing products.
Monitor quote activity and progression and provide customer updates as needed.
Answer customers’ questions about products, prices, availability, and capabilities.
Completes sales order data entry, change orders, amendments, and other related documentation. Including: obtaining purchase order acknowledgments from suppliers.
Assist sales and product management with reports and data and provide technical information as needed.
Works with sales team to build and maintain customer relationships.
Assists sales team with customer inquiries, data research, proposal development, and sales quotes via phone and email. Enter repair and sales order data into the company database.
Organizes and files customer work orders, sales orders and invoices. Enters airway bills and customer and/or vendor quotes into database and/or tracks customer shipments.
Collaborate with senior management to implement new pricing initiatives.
Facilitate Order Management System (OMS) process to ensure quality and comprehensive bid execution, collaborating with relevant stakeholders identified in each process.
Formulate management techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data; extend company's data with third party sources of information when needed.
Purchase aviation material as needed to support sales activities.
Other Knowledge, Skills, and Abilities:
Familiarity with modern database and information system technologies with an excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
Proficient in MS Office (Excel, Access, Word etc.)
An analytical mindset with problem-solving skills
Strong math skills (e.g. statistics, algebra) and experience with data visualization tools
Excellent communication and presentation skills, ability to establish and maintain relations with a wide range of vendors and customers.
Ability to work independently with limited supervision.
Education / Experience Requirements:
High school diploma or GED required. Prefer some related college courses, certificate or associate degree; one year related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills : Excellent interpersonal, written & verbal communication skills. Ability to read, analyze, and interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills : Ability to add subtract, multiply and divide in all units of measure, using
whole numbers, common fraction, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability : Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Physical Demands and Work Environment :
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.
Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 10 pounds.
Is regularly required to sit and use hands to finger, handle, or feel.
Is frequently required to talk or listen.
Works in moderate noise levels.
Minimal travel required.
QualificationsWencor Group offers a competitive benefits package to full time employees which includes:
Paid Time Off –Vacation, Sick, Holiday’s, and Floating Holidays.
Healthcare (Medical, Dental, and Pharmacy coverage supplemented by Wencor Group)
Company Sponsored Basic Life Insurance and AD&D, STD and LTD
Voluntary Coverages (Vision, Critical Illness, Accident, Hospital Indemnity, Supplemental Life Insurance)
401(k) Savings Plan
Education Assistance Program
Employee Assistance Program
Full-time- ID: #50242524
- State: Washington Cheney 99004 Cheney USA
- City: Cheney
- Salary: USD TBD TBD
- Showed: 2023-08-19
- Deadline: 2023-10-18
- Category: Et cetera