Service Training School Program Manager

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Date: Aug 21, 2024 Location: Kirkland, WA, US, 98033 Company: PACCAR Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc. is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business. Division Information Kenworth Truck Company, founded in 1923, is the manufacturer of The World’s Best® heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality, and inclusivity in the workplace. JOB SUMMARY Exciting opportunity to create programs that encourage technical school students to make the obvious choice of a becoming a career Kenworth Service Technician! Work with technical students, school administrators and dealership staff to build authentic and lasting relationships as a representative of Kenworth’s Dealer Training team. This forward-looking position is extremely rewarding; you will be directly involved in placing aspiring technicians into careers working on the World’s Best Trucks! This position is remote and may require occasional heavy travel between 20% and 60% of the time. The qualified candidate can be located anywhere in the Continental US or Canada, but ideally should be located in the Midwest or Eastern US area. DUTIES

Ensure a steady flow of student candidates for dealer locations to interview

Assess diesel technician programs and determine best course of action to strengthen Kenworth presence

Interact with students, instructors, and school administration to share Kenworth technician career benefits and Kenworth dealer network standards of service

Interact with dealer recruiting personnel to determine needs and share best practices for recruiting and retention

Encourage schools to develop curriculum aligned with dealership needs

Promote and build Kenworth brand familiarity at selected technical schools

Stay abreast of current Kenworth Training efforts and service trends

Coordinate donations and awards to schools

QUALIFICATIONS

Bachelor’s degree in Engineering, Automotive, or Diesel Technology strongly preferred

Preference for diesel engine certifications or Automotive Service Excellence (ASE) certifications

4+ years previous full time work experience required

Previous experience in dealership service or service management in heavy truck industry strongly preferred

Demonstrated knowledge of heavy-duty truck products and manufacturing process desired

Ability to manage large, complex projects

Outstanding verbal and written communication skills including the delivery of formal classroom presentations

Excellent interpersonal skills including the ability to develop trusting business relationships

Demonstrated ability to work independently

Personal computer skills including Windows, Word, Excel, and PowerPoint required

Strong grasp of English language is required

Between 20% - 60% travel required

Relocation is not available.

Why work for PACCAR/Kenworth?

Global Fortune 500 Company with a wide array of growth and development opportunities

Work alongside experienced goal-oriented colleagues recognized as experts in their fields

Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including:

401k with up to a 5% company match

Fully funded pension plan that provides monthly benefits after retirement

Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

Tuition reimbursement for continued education

Medical, dental, and vision plans for you and your family

Flexible spending accounts (FSA) and health savings account (HSA)

Paid short-and long-term disability programs

Life and accidental death and dismemberment insurance

EAP services include wellness plans, estate planning, financial counseling and more

Additional Job Board Information

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for Service Training Program Manager is $96,700-$151,300 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.