Support Engineer II

Our client, a leading technology company, is seeking a Support Engineer II to join their team. As a Support Engineer II, you will be part of the Mobile Apps Release Department , supporting cross-functional teams involved in mobile shopping app releases. The ideal candidate will have strong attention to detail , excellent communication skills , and the ability to work independently , which will align successfully within the organization.Job Title: Support Engineer IILocation:Hybrid, Seattle, WA, USPay Range:$30/hrWhat’s the Job?

Release mobile shopping apps on both iOS and Android platforms.

Collaborate with partner developer teams to test and confirm app readiness for release.

Coordinate with teams to fix issues, conduct further testing, and give the go-ahead for app release.

Create detailed release plans, ensuring accuracy in information such as version numbers.

Write email release updates and communicate with developer teams effectively.

What’s Needed?

2+ years of developer support experience.

Excellent attention to detail and organizational skills.

Strong verbal and written communication skills.

Ability to work independently with minimal supervision.

Self-motivation with a proactive mindset, ensuring a customer-focused approach.

Preferred Qualifications:

Experience working in a Linux environment.

Familiarity with troubleshooting and debugging technical systems.

Degree or Certification:

Bachelor’s in Computer Science or a similar field (preferred but not required).

Top 3 Required Skills:

Strong communication skills to professionally relay information.

Keen attention to detail.

Ability to work independently.

This position is responsible for the manual process of releasing mobile shopping apps. Responsibilities include working with teams to test and sign-off on the release in a timely fashion, creating release plans with accurate details, as well as writing email release updates to developer teams.2+ years of developer support experienceExcellent attention to detail and organizational skills.Excellent verbal and written communication skills.Self motivated with the ability to work independently with minimal supervision.Ability to maintain Customer Focus, stay motivated and be proactive.Insist on the highest standards from self and others.Experience working in Linux environment preferredExperience troubleshooting and debugging technical systems preferredIf this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.