Systems Engineer - NBC4 Washington DC

Overview:The Washington DC Technology & Operations department provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Owned Television Station businesses including a duopoly consisting of the NBC and Telemundo News organizations. The Technology team has responsibility for partnering with our local & division teams to build, deploy and support the technical systems used at NBCU Owned Television Stations WRC and WZDC.The Systems Engineer will be primarily responsible for helping gather requirements, planning, designing and implementing systems within our mission critical, multi-tenant broadcast and enterprise IT environment. The role requires that you possess the necessary self-discipline to take ownership and responsibility for delivering technical solutions considering both business and technical needs of all customers with the goal of providing a quality product that meets the user needs. You will be part of a team of IT engineers that demonstrate technical competency, delivering internal customer-oriented solutions, mission critical infrastructure, and ensuring the highest levels of availability and performance. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation and transition to IP based and highly virtualized broadcast environments.Job Responsibilities:“A Hands on” accomplished systems engineer dedicated to help our business win by supporting mission critical broadcast and IT systems, projects and new initiatives.Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to manage systems, documentation, follow best practices and implement new technologies & deliver projects on time & within budget.Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.Provide troubleshooting & support for systems, infrastructure and applications, including root cause analysis.Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools.Evaluate, test and install upgrades to all platform operating systems, applications, and hardwareRisk Management: Assess all issues, adds, changes to mitigate potential system impact.Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automationParticipate in the testing of new technology.Install, commission and configure new technologyDevelop and maintain system documentation for operational and troubleshooting purposes.Work with operations teams to ensure SOP’s & documentation are written and up to dateProduce work that is consistently professional, reliable and detail oriented. Other duties as deemed necessary