Business Analyst - IT

Serves as a liaison between Information Technology and business units to identify and address business needs and resolve complex system problems.  Documents functional specifications in detail and provides direction to technical staff in development. Provides project leadership for the development and support of new and existing applications.  Possesses and maintains an up-to-date understanding of business systems and industry requirements. Demonstrates excellent communication skills throughout interaction with all levels of the organization. Provide support for user problem resolution. Strong knowledge in Infor platforms with experience as Infor LN Business Analyst in functional modules of Warehousing, Manufacturing, Projects, Quality & Distribution. Understands business process as well as the technical programming to support Infor ERP LN. ESSENTIAL DUTIES AND RESPONSIBILITIES

Will include the following, but other duties may be assigned:Identify gaps / improvements in Business Processes areas of Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages.Work with users and the department manager to:Analyze business processes, identify, and propose new business processes or program changes to address specific requirements.Create appropriate specification documents including time and cost estimates.Identify, analyze, design, and develop program changes consistent with division and Corporate standards and best practices.Identify and resolve errors or problems with existing programs.Identify, resolve, or improve on systems’ performance.Specify reporting requirements.Specify form requirements.Develops detailed functional specifications for hand-off to technical staff (Offshore and Onshore)Develop supporting flowcharts, tables, diagrams, formulas, and methods for solving business problems, incorporating infrastructure requirements and interfacesResearch alternative business solutions and, where appropriate, document cost, recommend, present, and justify such alternatives.Provides configuration development and support for Infor LN ERP applications; some WEB based applications as requiredPrepare and update necessary documentation and assist in developing and maintaining system documentation.Provide technical expertise to the users in solving day-to-day issues.Provide training to the users, when appropriate.Provide integration support for third party applications (UKG, Power Pick Global, ETQ)Ensures all specifications and related activities comply with the global Harsco compliance standards and procedures.Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities.Manages multiple priorities successfully.Actively participates in business planning activities.