Business Development Manager - West Region

The Business Development Manager (BD Mgr) purpose is to achieve the profitable growth objectives set by the Regeneration & Recovery Solutions (RRS) Business by identifying, developing and closing long term, sustainable contracts in the oil refining market with a focus on the refineries water cycle efficiencies, wastewater optimization and oily residuals processing. Leading business development activities within their prescribed area while respecting the goals and values of Veolia. The BD Mgr will maintain a sufficient prospect pipeline to ensure continuity of revenues and profitability year over year. This position is located in the West Region, ideal candidate can be based in Arizona, Oregon, Nevada area. Drive and lead business development activities within the Midwest Oil and Gas market by visiting clients & prospects to uncover and evaluate their needs and identifying related solutions from Veolia’s Recovery Services offerings in order to achieve the business growth plans Build, maintain and establish strong business relationships with customers on different levels and strategic suppliers/partners to the company (consulting engineers, contractors, etc) Prepare and make sales presentations focusing customer value selling. In conjunction with Veolia operations Project Management team, coordinate visits from Veolia technical staff and upper level management to customer sites where necessary. Arrange customer visits to Veolia facilities and in-house installation demonstrations. Anticipate and respond to Request-for-Quotations, Request-for-Proposals, Statement of Qualifications requests and other customer based inquiries. Run point on proposal preparation meetings working with operations, engineering, legal, finance, EHS and leadership to ensure that the needs and expectations of the customer are clarified and communicated and that the RRS team responds in a timely manner to complete proposals, pricing and presentations for customers. Demonstrate understanding of internal economic factors (cost, margins, and profit impact of decisions) and external economic factors in order to ensure proposal meets Veolia’s success criteria and the customers. Present proposals to clients, lead negotiations and possible financial structuring discussions. Actively follow-up on bids to insure greatest potential for conversion to wins Ensure the quality for all communications being sent to customers to convey the proper RRS message to the marketplace Maintain a high level of Client Satisfaction. Support & promote annual NPS surveys to capture level of client satisfaction year over year. Use CRM system (SalesForce) to manage key accounts, projects, prospects and sales campaigns. As well as preparing sales forecasts. Inform management of all activities, opportunities, issues and project deadlines during monthly pipeline reviews Maintain a level of vigilance to market dynamics & trends in services, specifications, competitor movement within their market of responsibility & customer base. Communicate information to colleagues and adjust sales strategy & positioning according to these dynamics in order to increase win rate. Alert leadership of extraordinary events, new risks and requirements that may impact the business Attend industry sponsored trade shows and seminars. Communicate potential opportunities to other Veolia locations and business units Develop and maintain communications in a cooperative and professional manner with all levels within a customers’ organization and Veolia Business units. Must be a self-starter, able to successfully work with minimum supervision and in a matrix organization that is focused on in the field operations. Must be able & willing to adapt to change. Consistently demonstrate a commitment to the Health and Safety culture Ensure the compliance of business development practices with the directives of Veolia and work with the utmost integrity Assist other Business Development Managers to secure opportunities, provide independent and quality reviews on other proposals or project deliverables within your expertise as needed.