Communication Specialist II

Assists in optimum operation of the Region 1 Medical Command Center by establishing linkages and subsequently relaying all appropriate information to patient care participants.Participates in training of Regional EMS personnel.Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail,

distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing

documents and correspondence, photocopying, scanning, and faxing.Greets visitors and communicates with patients and providers.Places, answers, and directs phone calls and distributes messages.Organizes, coordinates, and schedules meetings and appointments.Keeps office area neat and tidy and monitors and orders office supplies.Handles information requests, including reviewing files and records, answering inquiries, and responding to

incoming work requests.Coordinates work flow and complies records of office activities.Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.Maintains medical command center recordsMaintains knowledge of policies, procedures, and protocols for optimal operations of medical command.Participates in teaching and continuing education for professional development.Raleigh General Hospital Who We Are: People are our passion and purpose.Comeworkwhere you are appreciated for who you are not just what you can do.Raleigh General Hospitalis a300 bedfacility caring fornearly13,000patients each year with over 50,000 being treatedin our emergency room.We offer a wide range of surgical services as well as specialty programs including Cardiac CTA,Digital Mammography,and Trauma Services. Where We Are: Beckley is an ideal place to liveand boastsmanyscenic, cultural, and recreationalopportunities.From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes. Why Choose Us:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off / Extended Illness Bank package for full-time employees

Employee Assistance Program – mental, physical, and financial wellnessassistance

Educationalassistanceandtuitionassistancefor qualified applicants

Professional development opportunitiesand CEassistance

And much more…

Minimum Education

High school diploma or equivalent Required

Provider certification in Advanced Cardiac Life Support (AHA) and Basic Trauma Life Support (ACEP) preferred.Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be

able to work in a stressful environment and take appropriate action.

Successful completion of 12-week module WV EMT-Paramedic Program and current certification.Minimum Work Experience

ACLS and BTLS instructor status is desired. Minimum of two years of recent paramedic-level field experience.

Must complete a designated training program on the use of specific communication equipment and

techniques used by medical command center. Past experience in Medical Communications preferred.EEOC Statement: Raleigh General Hospitalis committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans'statusor any other basis protected by applicable federal, state or local law. Job: Please select a valid job field Organization: Raleigh General Hospital Title: Communication Specialist II Location: West Virginia-Beckley Requisition ID: 7418-11453