Director of Business Services - Charleston, WV

Goodwill Industries of Kanawha Valley, Inc., (GIKV), is seeking a dynamic and mission-driven Director of Business Services to lead our Business Services Division and help drive our organization into the future.  GIKV’s Business Services (BS) Division provides extensive custodial and grounds maintenance services to more than 60 private, community, and government agencies through business contracts that fall under the direct prevue of the Director of Business Services.  The BS Division employs more than 200 individuals and provides services such as floor maintenance, carpet care, general cleaning, window washing, trash removal, and other office needs.  Additionally, our grounds maintenance crews are responsible maintaining over 100 acres of state and federal grounds.  The Director of Business Services is responsible for the development, planning, organizing, and administration of all phases of GIKV’s Business Services Division, including daily routine decision-making.Key Responsibilities:Responsible for the growth and development of the contracts department through effective management of current contracts, as well as the cultivation and securing of new contracts, both governmental and private.Directly supervises BS Area Operations Managers and completes all performance evaluations as outlined in GIKV policy.Indirectly supervises commercial/state use/SourceAmerica contracts.Insures that all contracts are adequately staffed.Reviews/evaluates work performance/inspections of all contract locations as submitted by BS Area Operations Managers.Reviews/evaluates work performance of all contract employees.Responsible for compliance to all SourceAmerica/WVARF and other appropriate regulations as related to the Business Services Department.Develops, prepares, and monitors annual and monthly budgets for all individual contracts, as well as the entire contracts department.Maintains log of complaints with follow-up.Responsible for the purchasing of all supplies utilized by the department to insure correct items are used and purchased at best value.Has overall responsibility for the hiring process of all departmental employees.Reports any concerns to the Vice President of Operations with recommendations or plan of action.Other duties as assigned.