Entry Level System Analyst

Sparksoft
Fairmont, WV
25 Oct 2024

Vacancy expired!

Job Title: Entry Level System AnalystLocation: Fairmont, WVJob Type : Full-Time with Sparksoft

Job summary:Under general supervision, performs analytical, technical, and administrative work in the setup, monitor, and troubleshoot of electronic file transfers. Works on moderately complex applications such as enterprise software, domain-specific software, or applications with large data sets used for mission-critical tasks. Confers with end-users to determine the software required.

Requirements:
  • Monitoring the system live, using multiple tools like New Relic, Splunk, emails, and other monitoring tools in production and pre-production environment.
  • define the route authorizations and work with partners to be able to successfully establish the connectivity.
  • Monitoring the file processing and troubleshooting the Electronic file transfers/connectivity issues.
  • Escalate issues and risks in a timely manner.
  • Monitor production region and IMP region.
  • Work on identifying the root cause analysis of the production issues.
  • Work with TDS, XOC, and the ops team to fix production issues.
  • Produce bi-hourly reports and daily reports.
  • Identifying/understanding/analyzing ongoing Production issues and providing an initial level of triaging and ability to properly communicate these issues.
  • Recognizing and adopting best practices in reporting and analysis.
  • Working with integrated partners and operations teams to manage and resolve issues.
  • Supporting Testing and analysis activities performed by the team
  • Strong communication skills.
  • A good understanding of networking/Communication protocols is a plus.
  • 2 - 4 years of Prior development/Operations experience is a plus.

Education/ Experience Level:
  • Bachelor of Science Degree in Information Technology or Computer Science
  • 2 to 4 years of experience in Incident management
  • Initial triage of events,
  • Categorization and prioritization,
  • Directing troubleshooting activities,
  • Technical escalations.
  • Problem management.
  • Can ensure the integrity and security of the healthcare products and the data
  • Excellent communication and interpersonal skills
  • Can work independently and/or as a collaborative team player
Sparksoft is a certified Capability Maturity Model Integration (CMMI) SVC and DEV Level 3, ISO 9001:2015, ISO 27001:2013, HUBZone, 8(a), Small Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), and Small, Women-owned, Minority-owned (SWaM), and MBE/DBE/SBE consulting firm. With our focused mission “to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation”, we specialize in 6 specific digital health services: Test Automation, Cloud Services, DevOps Delivery, Cyber Security, Data Science, and Human-Centered Design. Since 2004, our exceptionally skilled people, proven leadership, and optimized processes all work together relentlessly to continuously push for more efficient solutions. Sparksoft is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.
  • ID: #21702998
  • State: West Virginia Fairmont 26554 Fairmont USA
  • City: Fairmont
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-10-25
  • Deadline: 2021-12-23
  • Category: Et cetera