Facilities Manager

As a Facilities Manager, your main focus will be to enable and secure the smooth operation of the site portfolio by delivering optimized, qualitative, and cost‑efficient facility management services that meet business needs and support both short‑ and long‑term asset performance.  You oversee maintenance, supplier management, lifecycle planning, energy efficiency, and cross‑functional collaboration to ensure safe, compliant, and reliable facility operations across all sites. This on-site role reports into our Facilities & Procurement Manager and is based out of New Los Angeles Support Office.A Day in the LifeWorking at H&M means no two days are ever the same, but a typical day will include the following responsibilitiesFM Scope & Category OwnershipResponsible for the full FM scope, including Energy & Utilities, Cleaning, Waste & Pest Management, Technical installations, General Building Maintenance, and Shopfitting maintenanceAct as the FM Category Manager, owning the FM categories end‑to‑end: defining strategy, standards, steering suppliers, managing performance, and driving cost and quality optimization across the portfolio, always in line with the global FM Strategy and VisionSourcing, Procurement & Contract DeliveryLead or co‑lead sourcing and procurement of Facility Service Providers, acting as subject‑matter support to the Procurement SpecialistSecure contractual compliance and high‑quality service delivery from all facility providers and landlordsPortfolio Condition, Lifecycle & Investment PlanningMonitor the portfolio condition, identify investment needs, and plan actions to optimize asset lifetime and overall lifecycle performanceProvide operational input for new stores and rebuilds to secure long‑term cost and quality levelsMaintenance Planning & ExecutionEnsure that facility plans are created, maintained and contain activities to meet internal and external requirements, balancing scheduled /reactive workSecure the facility service delivery and facility projects in the Sales Market portfolio based on the agreed requirements and planned activitiesSecure that health & safety requirements are followed, working closely with suppliers and the local security departmentAct as an internal service provider to all brands and sites, securing a high-quality service that meets expectations on urgencyData, Systems & Financial PerformanceEnsure all asset, reactive work and PPM data is accurate, current and fully maintained in the global FM system (Planon), including lifecycle Capex/Opex planning and project recordsEnsure a high level of system automation and asset data qualityManage, monitor and follow-up on actual costs vs. budget as well as quality performance based on predefined quality measuresEnergy ManagementResponsible to monitor and report on site energy consumption, drive energy efficiency reduction initiatives to optimize energy efficiency and mitigate energy cost, in line with the global defined energy targetsBusiness Alignment & Cross Functional CollaborationEnsure that all facility activities are aligned with business needs and propose effective solutions to ensure facility requirements remain current and in line with evolving business needsWork closely with Sales Market C&F Manager to implement the market facility strategy and translate into operational activities and actionsPartner with Sales Management and Operations to anticipate and interpret business needs, converting them into actionable facility plans and deliverablesCollaborate with Global C&F in order to optimize the site portfolio’s efficiency as well as other facility cost and quality performanceActive participant in FM forums and support best‑practice sharing