Field Service Representative

22 Nov 2024

Vacancy expired!

Job Description

Serves as the link between clients, community partners and the Agency in order to increase the access, utilization and retention of program services. Provides education and support to clients.

1.Provides information and education to the community about available Agency programs and other community resources.This can be done in-person, by telephone or a group presentation format.

2.Promotes programs with employers and possible clients.

3.Conducts assessments and identifies qualified participants.

4.Acts as a liaison between clients and Agency.

5.Helps clients schedule appointments and fill out paperwork.

6.Completes the enrollment process.

7.Develops and conducts client trainings.

8.Plans and participates in outreach activities.

9.Partners with other resource agencies.

10.Maintains records.

11.May perform general office administrative work.

12.Maintains confidentiality.

13.Attends job fairs.

14.Participates in staff meetings, committees and training sessions.

15.May translate.

16.Perform all other duties as assigned by the Program Coordinator.

This position has no direct supervisory duties but is expected to train or explain work procedures to others.

Qualifications

Education and Experience Requirements:

High school diploma (or G.E.D.) is required.

Minimum of 1 year of experience in a role that required excellent communication skills.

Must have own transportation, a valid driver’s license, and vehicle insurance.

Skills and Abilities:

Microsoft Office products and on-line client management systems.

Bilingual ability is required.

Additional Information

Work is performed mostly in the community, in a variety of settings.

Driving/sitting for prolong periods of time.

Standing and walking for prolong periods of time.

Sitting, walking, stooping, squatting, lifting (up to 30 lbs), carrying, pushing and climbing.

Frequent exposure to adverse weather conditions.

Exposure to dust and dirt.

Subject to long periods of sitting and exposure to computer screen.

Keyboarding and data entry, use of telephone.

Conduct outreach and home visits to customer residences, exposure to potentially unsafe environments, climb stairs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  • ID: #23280914
  • State: West Virginia Harrisonburg 00000 Harrisonburg USA
  • City: Harrisonburg
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2021-11-22
  • Deadline: 2022-01-21
  • Category: Et cetera