JOB REQUIREMENTS: Offering an opportunity to be part of a
high-performance team, enjoy exceptional benefits, and a supportive
work-life balance, the Gordon Flesch Company is an employer of choice
throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to
recognize and appreciate our associate's commitment, creativity, and
the results they deliver every day for our customers and the community.
Salary for this position is based on level of experience. In this role
you will: Conduct general customer account maintenance by reviewing
aging reports and tracking outstanding payment issues Complete research,
analysis, and problem resolution of outstanding accounts resulting from
internal and external customer inquiries Contact customers to collect on
invoices that are currently due, demonstrating persistence and seeking
alternative solutions when obstacles arise Negotiate payment
options/terms Process one-time or recurring electronic payments and set
up payment methods in collection systems Identify and follow up with
past due and slow-paying customers that may increase the Company's risk
of loss Monitor pending service and supply orders on past due customers
to minimize Company risk Research payment discrepancies on assigned
accounts and contact customers to resolve Compile collection activity
and accounts receivable status reports and participate in periodic
portfolio reviews with AR Management team Maintain accounts receivable
customer files and records, including logging all collection activity
Process customer information changes when notified Partner with AR
Management team and other team members to identify best collection
practices and procedures Provide exceptional customer service to
internal and external Gordon Flesch Company customers You should have:
High school diploma or equivalent Knowledge of basic credit and
collection practices and laws Proficient with Microsoft Office
applications, including Word, Excel, and Outlook Excellent verbal and
written communication Strong attention to detail and problem-solving
skills Ability to compare data from a variety of sources for accuracy
and completeness Ability to act with discretion, honesty and integrity;
recognize need for confidentiality Preferred Qualifications: Two or more
years of collection experience One or more years of account
reconciliation experience Basic understanding of the Fair Debt
Collection Practices Act Basic understanding of bankruptcy proceedings
The Gordon Flesch Company offers Medical, Dental, Personal Time,
Vacation Time, 401(k) and 401(k) match, a Wellness Program and many
benefits! For full details of our Benefits Program please go to:
www.gflesch.com/careers. Gordon Flesch Company is proud to be an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to age, color, For full
info follow application link. Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities. APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/53C2F11F64E349B8 Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.
Full-time